Housing Systems Specialist (NEC)
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £39,513 to £44,711 per year |
| Hours: | Full time |
| Closing date: | 09 July 2025 |
| Location: | Spalding, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | South Holland District Council |
| Job type: | Contract |
| Job reference: |
Summary
Are you a systems-savvy professional with a passion for digital transformation in housing services? South Holland District Council is seeking a dynamic and experienced Housing Systems Specialist to lead the development and optimisation of our NEC Housing platform.
In this pivotal role, you’ll be responsible for managing and enhancing a wide range of NEC Housing modules — from Repairs and Rents to Allocations and Service Charges. You’ll drive innovation, ensure system integrity, and support strategic service improvements that directly benefit our tenants and staff.
What you’ll be doing:
Leading the configuration, maintenance, and development of the NEC Housing system.
Managing system security, updates, and user support.
Collaborating with stakeholders to align system capabilities with service needs.
Delivering training, documentation, and support to maximise system use.
Driving data quality, reporting, and compliance with regulatory standards.
Supporting digital transformation and customer self-service initiatives.
What we’re looking for:
Proven experience managing NEC Housing or similar housing systems.
Strong ICT background with at least 5 years in systems support and delivery.
Excellent data handling skills, including Excel (pivot tables, vlookups) and SQL.
A user-focused mindset with a passion for service improvement.
Experience in project management and stakeholder engagement is a plus.
Why join us? You’ll be part of a forward-thinking team committed to enhancing services for our diverse community of 4,000 residential properties.
This is your chance to shape how technology supports our tenants — while enjoying a supportive work environment and opportunities for professional growth. This post is a 2 year fixed term role with hybrid working arrangements available.
Ready to make a difference? Apply now and help us transform housing services through smart, people-centred systems.
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Salary sacrifice car scheme
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Vikki Cherry, Assistant Director Housing on 07976 642195.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
In this pivotal role, you’ll be responsible for managing and enhancing a wide range of NEC Housing modules — from Repairs and Rents to Allocations and Service Charges. You’ll drive innovation, ensure system integrity, and support strategic service improvements that directly benefit our tenants and staff.
What you’ll be doing:
Leading the configuration, maintenance, and development of the NEC Housing system.
Managing system security, updates, and user support.
Collaborating with stakeholders to align system capabilities with service needs.
Delivering training, documentation, and support to maximise system use.
Driving data quality, reporting, and compliance with regulatory standards.
Supporting digital transformation and customer self-service initiatives.
What we’re looking for:
Proven experience managing NEC Housing or similar housing systems.
Strong ICT background with at least 5 years in systems support and delivery.
Excellent data handling skills, including Excel (pivot tables, vlookups) and SQL.
A user-focused mindset with a passion for service improvement.
Experience in project management and stakeholder engagement is a plus.
Why join us? You’ll be part of a forward-thinking team committed to enhancing services for our diverse community of 4,000 residential properties.
This is your chance to shape how technology supports our tenants — while enjoying a supportive work environment and opportunities for professional growth. This post is a 2 year fixed term role with hybrid working arrangements available.
Ready to make a difference? Apply now and help us transform housing services through smart, people-centred systems.
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Salary sacrifice car scheme
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Vikki Cherry, Assistant Director Housing on 07976 642195.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.