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Community Safety Officer

Job details
Posting date: 20 June 2025
Salary: £30,001.00 to £40,000.00 per year
Additional salary information: Grade 5 (SCP 12-17) £30,060 - £32,654
Hours: Full time
Closing date: 03 July 2025
Location: Sunderland, SR1 3AA
Company: Sunderland City Council
Job type: Permanent
Job reference: 282589

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Summary

Join Our New Community Safety Teamandnbsp;



Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported, and proud of where they live?andnbsp;



Sunderland City Council is launching a new Community Safety Team as part of our bold vision for safer, stronger, and more resilient neighbourhoods. We are looking for a motivated and community-focused individual to join us as a Community Safety Officer, helping to deliver visible, impactful services that tackle anti-social behaviour, environmental crime, and public safety issues across the city.andnbsp;



About the Roleandnbsp;

As a Community Safety Officer, youandrsquo;ll work at the heart of Sunderlandandrsquo;s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that blends proactive engagement with robust enforcement, making a real difference to the quality of life for our residents.andnbsp;



In this role, you will:andnbsp;

Conduct targeted, high-visibility patrols to deter and respond to issues affecting community safetyandnbsp;
Investigate complaints relating to anti-social behaviour, environmental crime, and public protection, gathering and securing evidence in line with legal requirementsandnbsp;
Use a wide range of enforcement tools, including the issuing of Fixed Penalty Notices (FPNs), Community Protection Notices (CPNs), and other formal actions to address persistent issuesandnbsp;
Work closely with partner agencies such as Northumbria Police, alongside residents, elected members, and local businesses, to address complex and persistent community concernsandnbsp;
Deliver education and prevention initiatives aimed at reducing anti-social behaviour and promoting responsible behavioursandnbsp;
Support community resilience by encouraging local involvement, improving public confidence, and contributing to long-term problem-solving effortsandnbsp;

This role combines frontline presence with professional casework, requiring excellent judgment, confidence, and a firm yet fair approach to enforcement and public engagement.andnbsp;



What Weandrsquo;re Looking Forandnbsp;

Confident, community-minded individuals with:andnbsp;

Experience in enforcement, compliance, or public protection (or a related field)andnbsp;
Knowledge of relevant legislation, including anti-social behaviour legislation, the Environmental Protection Act 1990, and the Police and Criminal Evidence Act 1984 (PACE)andnbsp;
Strong interpersonal and conflict resolution skillsandnbsp;
The ability to remain calm and professional in challenging situationsandnbsp;
A full UK driving licence (if applicable)andnbsp;andnbsp;
A Level 4 qualification in a related field is desirable, where equivalent relevant experience will also be consideredandnbsp;andnbsp;



Please note that a Disclosure and Barring Service (DBS) check will be required prior to appointment.andnbsp;



Why work for Sunderland City Council?andnbsp;andnbsp;


Automatic enrolment into the Local Government Pension Scheme (LGPS), offering secure and flexible retirement benefitsandnbsp;andnbsp;
Youandrsquo;ll receive 26 days annual leave (31 after 5 yearsandrsquo; continuous service), plus bank holidays, with the option to purchase additional leave through the Councilandrsquo;s flexible benefits schemeandnbsp;andnbsp;
Ongoing training, professional development, and career progression opportunitiesandnbsp;andnbsp;andnbsp;
A supportive, collaborative, and inclusive working environment where your contribution makes a differenceandnbsp;



For an informal discussion please contact Michelle Coates, Neighbourhood Enforcement Manager at: michelle.coates@sunderland.gov.uk



Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil.andnbsp; If you need any support, contact: jobs@sunderland.gov.uk



Please note that CVs are not acceptable.andnbsp;



All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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