Payments Assistant
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 19 July 2025 |
| Location: | Herts, HP2 4YL |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75710451 |
Summary
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Job Title: Payments Assistant
Location: Hemel Hempstead (Hybrid
– 3 days office / 2 days remote)
Contract: Fixed Term – 6 Months
Hours: Full Time – 35 hours per
week
Salary: Competitive + Benefits
Your
Opportunity:
Join us in an exciting new role as a Payments Assistant, supporting the launch
of Linked Bingo across our parks. You’ll play a key part in ensuring timely,
accurate, and secure payment of winnings – all while being part of a friendly
and supportive team. If you're organised, detail-oriented and ready to bring
your finance or admin experience to a vibrant, people-first environment, this
could be the perfect fit for you.
Day to day,
you’ll:
Download and prepare winner payment data from our bingo system
Verify high-value payments via telephone
Accurately populate and upload payment templates using Excel
Liaise with winners and internal teams, responding to queries with care
Schedule and track payment batches using PTX
Maintain clear and compliant payment records
Reconcile control accounts to ensure accuracy
Assist with email communications to winners
Support adherence to data protection and financial protocols
Help deliver operational efficiency across payment processes
What
we’d like you to bring:
Experience in finance, payments or admin roles
Excellent attention to detail and data entry skills
Confident using Excel and financial templates
Familiarity with systems like Boomerang, PTX, or Bottomline (desirable)
Strong verbal communication skills
Ability to handle sensitive information confidentially
A proactive, organised and self-motivated attitude
Comfort working in a busy, high-volume environment
A positive, people-focused approach
Basic knowledge of payment platforms and processes
What’s In It For You?
25 Days Holiday + Bank Holidays + Holiday Buy Scheme
Annual bonus
20% discount on both Haven and Warner Hotels holiday for you, family and friends
Comprehensive wellbeing support
Access to the Bourne Leisure corporate box at the O2 Arena ,London
Exclusive discounts with corporate partners
Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which
includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39
beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional
people and teams. At Haven, we take pride in our Breath of Fresh Air culture,
which focuses on valuing and supporting every team member. We prioritise
openness and transparency in our interactions allowing our team members to be
their authentic selves.
We operate a hybrid working model, meaning 3 days per week will be spent at the office, occasionally on Park, or at external
events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.