IT Technical Support Engineer - SC Cleared

Posting date:	20 June 2025
Salary:	£180 to £200 per day
Hours:	Full time
Closing date:	26 June 2025
Location:	BS39 4EG
Company:	Experis
Job type:	Contract
Job reference:	BBBH414758_1750371001

Summary

IT Technical Support Engineer - SC Cleared

Location: Multiple UK Locations
Rate: £180 - £200 Per Day (Inside IR35)
Contract Length: 6-months with extensions
Summary:

We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.

Key Responsibilities:

• Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
• Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
• Coordinate and process hardware disposals in accordance with agreed protocols.
• Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
• Replenish IT lockers and ensure availability of essential equipment for end users.
• Identify and escalate service issues or opportunities for improvement to the Team Leader.
• Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.

What We're Looking For:

• Experience in IT support, hardware handling, or service desk environments.
• Strong organisational skills and attention to detail.
• Ability to follow structured processes and maintain accurate records.
• Comfortable working independently and as part of a wider support team.
• Good communication skills and a customer-focused mindset.

Contract Details:

• Location:Multiple UK Locations
• Rate: £180 - £200 Per Day (Inside IR35)
• Contract Length: 6-months with extensions

Please apply for immediate consideration.