Recreation Assistant
| Posting date: | 19 June 2025 |
|---|---|
| Salary: | £26,123 per year |
| Additional salary information: | Pro rata - part-time |
| Hours: | Full time |
| Closing date: | 09 July 2025 |
| Location: | GL8 8QS |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 412013/1 |
Summary
Working two days a week on a Friday and Saturday pattern you will be working within the Recreation Team to welcome visitors to Westonbirt, The National Arboretum. Contributing to proving visitors with a service that exceeds their expectation and promote a work environment that is positive, productive and practices support and respect between individuals and teams.
Please see the job description below for more information and details about what we need from you.
Where you’ll work…
As a collection of rare and beautiful trees, Westonbirt has few rivals anywhere in the temperate world. Planted in the mid-nineteenth century by wealthy landowner Robert Holford, Westonbirt is a product of the great age of Victorian plant collecting. Just as remarkable is the arboretum’s ‘Picturesque’ landscape, which continues to provide much of Westonbirt’s unique atmosphere to this day.
Today, Robert’s legacy is open for all to enjoy – a beautiful, relaxing and unique day out amongst some of the tallest, oldest and rarest trees and shrubs in the country. The collection contains over 16,000 numbered specimens representing more than 3000 different kinds of trees and shrubs, all set within 600 acres of beautifully landscaped grounds.
- work within the Recreation team to welcome visitors to Westonbirt, the National Arboretum
- contribute to providing visitors with a service that exceeds their expectations
- promote a work environment that is positive, productive and practices support and respect between individuals and teams
- operate the admissions area scanning tickets checking membership and handling cash, credit and debit card sales
- help to give information and deal with enquiries from customers in a positive and friendly manner
- ensure the public areas are kept clean and presentable
- assist the events and learning teams in setting up and delivering events and activities
- work with and support volunteers
- welcoming all visitors including school groups, vulnerable adults and children
- follow set guidelines and processes to provide customer services, such as cash handling procedures and risk assessments
- liaise with delivery partners such as the Restaurant and Shop concessions to ensure a cohesive customer offer
- working outdoors in all weather completing manual tasks including maintenance and manual handling
- provide overtime: If overtime is needed then staff will be invited to volunteer. If there are not enough volunteers, you may be required to work overtime with at least 48 hours' notice
- any other tasks, reasonably requested by your line manager
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