Technical Support Advisor
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £23,810 per year |
| Additional salary information: | Pay dependent on experience. Up to £27,000 including bonus. |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Porthleven, Helston |
| Remote working: | On-site only |
| Company: | Blue Box One Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
A great opportunity to join our small team in a varied and diverse Technical Customer Service and Support role. Supporting our Managed Print clients, main tasks will include;
• Assisting Customers by Phone, Email & Remote Access
• Service Call Management
• Allocating and Updating Service Calls to/with Engineers
• Placing and Managing Purchase Orders
• First-line Technical Support
• Day-today office administrative tasks
Full job specific technical training provided. Applicants must have good communication skills, a good working knowledge of Windows and Microsoft Office.
Job Types: Full-time, Permanent
Pay: £23,810 per year + Bonuses
Additional pay:
• Performance bonus
• Yearly bonus
Benefits:
• Casual dress
• Cycle to work scheme
Schedule:
• Monday to Friday
• No weekends
• Assisting Customers by Phone, Email & Remote Access
• Service Call Management
• Allocating and Updating Service Calls to/with Engineers
• Placing and Managing Purchase Orders
• First-line Technical Support
• Day-today office administrative tasks
Full job specific technical training provided. Applicants must have good communication skills, a good working knowledge of Windows and Microsoft Office.
Job Types: Full-time, Permanent
Pay: £23,810 per year + Bonuses
Additional pay:
• Performance bonus
• Yearly bonus
Benefits:
• Casual dress
• Cycle to work scheme
Schedule:
• Monday to Friday
• No weekends