Internal Communications Executive
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £45,000 per annum |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | London, WC1E 7EB |
| Company: | National Express |
| Job type: | Permanent |
| Job reference: | NX-1081 |
Summary
Join us on the Journey...
Internal Communications Executive
Location: Hybrid (London)
Department: Group Communications
Reports To: Head of Internal Communications, Group & UK
About the Role
We’re looking for a creative and adaptable Internal Communications Executive to help deliver clear, engaging, and inspiring communications across our organisation. You’ll play a key role in keeping colleagues informed and connected, supporting both internal and selected external initiatives.
This is a hands-on role involving content creation, campaign delivery, light design work, intranet and channel management, and day-to-day comms operations. You’ll also help foster strong communications practices across our global teams.
Why Join Us?
You’ll be part of a small, supportive team that encourages creativity, collaboration, and continuous learning. We value fresh ideas, initiative, and shared success. Whether you're honing your writing skills, experimenting with AI tools, or building your experience in corporate or operational comms, we’ll give you space to grow.
What you can expect:
- A culture where your voice is heard and your work matters
- Exposure to both corporate and frontline communications
- A collaborative network of communicators across the UK and globally
Who You’ll Work With
You’ll focus on communications for our corporate centre and support activity across our National Express Bus and Coach business in the UK. You'll work closely with:
- Group and UK executive teams
- HR and business support teams
- Communication professionals across our international operations
Key Responsibilities
- Content Creation: Write compelling, audience-appropriate content for announcements, newsletters, intranet features, and leadership updates
- Campaign Delivery: Plan and execute engaging, multi-channel campaigns aligned with company culture, values, change, and employee engagement
- Intranet & Channel Management: Keep the intranet fresh, engaging, and easy to navigate. Maintain communication platforms including email tools and digital signage
- Design Support: Create simple, effective visual content using tools like Canva, Adobe Creative Suite, or PowerPoint
- Comms Admin: Maintain calendars, distribution lists, templates, and performance tracking systems
- Employee Engagement: Support internal initiatives including our "Your Voice" survey, events, and recognition programmes
- Cross-Group Collaboration: Coordinate with communicators across the business to align messaging and share best practices
- External Support: Help update the corporate website and write LinkedIn posts that showcase our culture and achievements
What You’ll Bring
- A degree in Communications or a related field (or equivalent experience)
- 5+ years in internal communications, employee engagement, or corporate communications
- Excellent writing and storytelling skills across different formats and audiences
- Confidence working with intranet platforms (e.g. SharePoint, Unily), CMS tools (e.g. WordPress), and design tools (e.g. Canva, Adobe)
- Strong organisation and planning skills; detail-oriented and proactive
- Ability to manage multiple projects in a fast-paced, deadline-driven environment
We’re committed to creating an inclusive and supportive workplace. If you’re excited by this role but don’t meet every qualification, we still encourage you to apply
What we offer in return for your hard work and commitment...
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- Life Assurance
- Company pension
- Employee Assistance programme
- Private online GP service
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.