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Team Administrator

Job details
Posting date: 17 June 2025
Salary: £24,625.00 to £25,674.00 per year
Additional salary information: £24625.00 - £25674.00 a year
Hours: Full time
Closing date: 19 June 2025
Location: Sidcup, DA14 6LF
Company: NHS Jobs
Job type: Permanent
Job reference: C9197-25-0571

Summary

To produce correspondence and reports by the use of audio transcription technology. To file clinic letters into case notes and ensure that all details are enclosed following clinics. To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams. To deal with telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times. To maintain filing systems that facilitates the effective running of the department. To cross cover within the team, including periods of absence and high demand. To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families. To open, date stamp and distribute post as requested. To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available forclinics and appointments and are dispatched to other departments or hospitals as necessary. To file investigation results in appropriate health records and draw relevant Medical Secretarys attention to all incoming results as necessary. To identify and escalate issues to the relevant senior as and when the issue arise. To deal with telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times