Care Coordinator
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £12.86 per hour |
| Additional salary information: | £12.86 an hour |
| Hours: | Full time |
| Closing date: | 01 July 2025 |
| Location: | Bournemouth, BH9 3LQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1594-25-0003 |
Summary
KEY WORKING RELATIONSHIPS Practice teams GPs, Practice Managers, Nurses and Support Staff Network Staff Frailty Team, Pharmacists, Self-Management, Mental Health Patients and Carers Dorset ICB Voluntary Sector Organisations Public Health Dorset KEY RESPONSIBILITIES Work with the duty doctors to coordinate patient care ensuring they are allocated to the appropriate member of the primary care team, as directed by the duty GP team. The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required. Monitoring C The Signs Dashboard to ensure patients have returned cancer diagnostic testing requirements. Liaising with patients to overcome any barriers to undertaking diagnostic testing. Supporting the hypertension practice pathways by monitoring the BP@Home dashboard, internal triage of incoming blood pressure results, onboarding patients to the Viso/Luscii platform and linking with Digital Transformation Lead to ensure all requirements and targets of the CCLIP are met. Checking Shared Care requirements for patients under Secondary Care and confirming necessary administrative tasks are completed as well as booking in essential follow-ups and/or phlebotomy. Making Pharmrefer referrals to community pharmacy using the online template. Monitoring and maintaining Spirometry waiting lists and making appointments in Spiro clinics ensuring all clinical exclusion criteria are adhered to. Inviting patients for their NHS Health Checks and booking these appointments. Developing an understanding of the Quality Outcome Framework (QOF) and Investment and Impact Fund (IIF) to ensure clinical coding is completed. Keeping records of the NHS Digital Flag and Reasonable Communication Adjustments required by patients with Learning Disabilities, Autism or other Disabilities. This may include person-centred conversations with the individual to understand their needs. Act as Carers Lead for the Practice. Monitoring Diabetes 8 Care Processes for the Practice eg checking secondary care blood tests and importing data. Flagging patients requiring additional support along agreed care pathways. Booking vaccination clinics including Shingrix, RSV and Pneumovax. Using clinical letters from secondary care and other health professionals to create coding on patient records. The role will also work in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes as outlined in the DES and also contribute to a positive and seamless service-user experience, appropriately supporting those who may experience additional barriers to accessing the services. To support the Network and Practice teams with clinical audit and evaluation relating the Network DES clinical outcomes and quality improvement initiatives. To undertake any other duties or projects commensurate with the nature and grade of this post as required. 1. Organisational responsibilities: To maintain professional conduct with patients and professionals as a representative of the practice and Central Bournemouth Primary Care Network. To comply with data protection regulations, ensuring that information on patients remains confidential. To work in a manner that facilitates inclusion, particularly of patients identified as frail and vulnerable. To administer and organise own work to ensure that it is accurate and meets targets, reasonable deadlines and reporting requirements. To adhere to all employing Practice and Network, policies and procedures and Primary Care standards, policies and procedures as defined by your Line Manager. To undertake relevant training in health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment. To be responsible for personal learning and development.