Guest Services Agent
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Part time |
| Closing date: | 17 July 2025 |
| Location: | LU1 2PA |
| Remote working: | On-site only |
| Company: | Eclipse Hotels Group |
| Job type: | Permanent |
| Job reference: | EHG3035 |
Summary
Create a warm welcome to everyone and set the tone for each of our guests' experience.
Ensure that our guests experience a smooth Check-in and Check- out process
Coverage of our Reception desk on a range of shifts (Including night shifts)
Able to take reservations.
Respond to our guests' comments, complaints and compliments in a timely manner.
Be able to answer our hotels calls in professional yet welcoming manner.
Carry out guest call backs to ensure everyone is happy.
Ensure that our guests experience a smooth Check-in and Check- out process
Coverage of our Reception desk on a range of shifts (Including night shifts)
Able to take reservations.
Respond to our guests' comments, complaints and compliments in a timely manner.
Be able to answer our hotels calls in professional yet welcoming manner.
Carry out guest call backs to ensure everyone is happy.