Guest Services Supervisor
| Dyddiad hysbysebu: | 17 Mehefin 2025 |
|---|---|
| Cyflog: | £26,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Gorffennaf 2025 |
| Lleoliad: | London Luton Airport, Luton |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Eclipse Hotels Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | EHG3025 |
Crynodeb
Create a warm welcome to everyone and set the tone for each of our guests' experience
Ensure that our guests experience a smooth Check-in and Check- out process
Be able to answer our hotels calls in professional yet welcoming manner
Carry out room checks to ensure cleanliness and maintenance free issues
Act a “Champion” for any new procedures, programmes or systems
Mentor and act as a point of support for all our Guest Service Agents
Carry out cash up/ banking procedures as per our company guidelines
Able to take reservations
Respond to our guests' comments, complaints and compliments in a timely manner
Place orders for some hotel supplies via our internal procurement system
Ensure that our guests experience a smooth Check-in and Check- out process
Be able to answer our hotels calls in professional yet welcoming manner
Carry out room checks to ensure cleanliness and maintenance free issues
Act a “Champion” for any new procedures, programmes or systems
Mentor and act as a point of support for all our Guest Service Agents
Carry out cash up/ banking procedures as per our company guidelines
Able to take reservations
Respond to our guests' comments, complaints and compliments in a timely manner
Place orders for some hotel supplies via our internal procurement system