Hospitality Assistant | Guy's and St Thomas' NHS Foundation Trust
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,583 p.a. inc. HCA |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | London, SE1 7EH |
| Company: | Guys and St Thomas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7251684/196-ESS1582-S |
Summary
We have an exciting opportunity for a dynamic Hospitality Assistant to join our in-house evolving catering team.
You will be responsible for the day to day delivery of an efficient hospitality service across several sites. You will be required to work within the team and also able to work on your own initiative.
The role will be hands on, delivering a consistent quality service that is innovative and market leading, whilst offering detailed advice and adhering to Trust & Government guidelines.
Flexible working throughout the week including weekends, together with delivering excellent customer service and adhering to food hygiene as well as health and safety practices at all times is essential.
This role is a great opportunity for the right individual who has the experience to make our customer experience even better.
The post holder will be responsible for providing an essential and efficient customer and food service to all designated Hospitality areas; whilst meeting the service needs and objectives of both the department and the wider Trust.
The preparation and service of all hospitality events which will include food services: Trolleys, Hot & Cold fork buffets, Sit down dinners, breakfasts and drinks service around the Trust. To deliver unparalleled customer service of the highest standards at all times with excellent attention to detail. Events include: Ministerial & Royal visits, Corporate away days, Medical seminars & training conferences, Graduation events and Outdoor charity events.
Essentia is part of Guy’s and St Thomas’ and is responsible for non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure, which is vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning, to waste management, housekeeping, transport and security. Essentia employs around 1,800 people. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.
Hospitality provides event services across all sites of the Trust and outside catering to venues across London. The post holder will join a dynamic and skilled team, with the ability to build on the strengths of the current team, yet flexible to adapt to the future changes to ensure the needs and objectives of both the department and the Trust are met.
Our values
Our values help us to define and develop our culture, what we do and how we do it.
It is important that we all understand and reflect these values in our work. We are:
Caring –we put patients first
Ambitious –we innovate and strive for excellence
Inclusive –we respect each other and work collaboratively
Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. A summary of our framework can be found on our Trust jobs pages and our intranet.
What we offer
We offer a dynamic challenging job, in a fast moving, flexible working environment. We have a strong commitment to your personal and professional development.
In addition, we offer excellent benefits, such as:
• A minimum of 27 days annual holiday allowance (not including bank holidays), plus the option to buy and sell. Increasing to 29 days after 5 years and 33 days after 10 years
• The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
• Interest free Season Ticket Loan
• Long Term Service Awards
• Subsidised on-site nurseries and childcare vouchers
• A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
• Ride to work scheme
• Employee assistance programme
• Free staff counselling service
• Free stop smoking service
If you would like to join the team please apply online
Meet and greet clients throughout events.
The cleaning and sterilising of all food trolley containers and food trolleys including wheels.
Ensure all areas within the pantry are clean, hygienic and tidy at all times. All used crockery and service ware should be brought back to the kitchen and left in an orderly manner at the wash up.
Ensure Hospitality rooms are left tidy and cleared down before and after events.
The setting up and maintaining of function areas & hospitality rooms.
Preparation of all hospitality requirements ensuring all items are available, carry out a service check for each hospitality request.
Accept deliveries and place in appropriate store rooms as directed by the Team Leader.
Providing additional AV support to clients on the absence of the AV technician.
To issue stock as directed by the Hospitality Team Leader to other departments on request and monitor stock levels.
This advert closes on Tuesday 1 Jul 2025