Receptionist
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Equity House, Irthlingborough Road, Wellingborough,, NN8 1LT |
| Company: | Booker Group |
| Job type: | Permanent |
| Job reference: | 26158 |
Summary
Booker Group are looking for a friendly and enthusiastic person to join our Facilities team as a Receptionist in our Head Office in Wellingborough. In this role you will provide an efficient reception service by answering and redirecting internal and external calls in a timely and helpful manner, displaying the highest standards of customer service at all times. You will in addition undertake various administration tasks to support the team and the wider business
- Operating the switchboard via a PC and keyboard
- Dealing with people at all levels, including internal colleagues, visitors and contractors
- Raising and managing purchase orders to ensure they are sent for payment in a timely manner
Assisting with the personal parcel deliveries and collections - Managing and maintaining the reception inbox ensuring emails are dealt with efficiently and appropriately
- Reporting of branch alarm problems to the relevant service providers
- Managing and maintaining meeting room booking spreadsheet
Resolving customer queries efficiently and appropriately - Weekly testing of fire alarms and supporting fire drills
- Managing the weekly dry cleaning service
- Reconciling and preparing banking
- General administrative tasks and ad hoc duties as required
- Excellent customer service skills
- Good telephone manner
- Experience of using a switchboard and a PC
- Knowledge of MS Office and ideally SAP
- Knowledge of CATs
- Experience of using MS Excel
- An enthusiastic and proactive approach
- Administrative experience
- The ability to prioritise workloads and to work under pressure
- To be a team player and build strong working relationships