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Contract Manager

Job details
Posting date: 16 June 2025
Hours: Full time
Closing date: 16 July 2025
Location: Nottingham, NG2 3NG
Company: Nottingham City Council
Job type: Permanent
Job reference: 5386

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Summary

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £35,235 (Level one) rising to £37,938 per annum (pro-rata for part-time)

Location: Loxley House, Station Street, Nottingham NG3 2NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The Contract Manager's is varied and you will be managing a number of contracts for services in relation to Adult Social Care or Children in Care.

The Contract managers duties include as follows:

  • Leading the development of contract management, quality improvement approaches and plans on specific service areas with providers, internal and external partners
  • Working with and manage providers through service improvement issues, including informed issuing of service improvement notices and default notices, provider liaison during termination of contracts and project manage failing providers to improve service quality to meet contractual requirements
  • Leading the development, implementation and maintenance of accurate performance monitoring systems for specific contracts, analysing monitoring data, producing and distributing performance reports as required and supporting providers with service development.
  • Leading on contract compliance and performance monitoring with relevant providers to deal promptly and effectively with provider queries, concerns or identified contractual issues
  • Leading all provider management and relationships including formal and informal routes e.g. visits, quality assurance visits, forums, provider meetings, market management, business failures and continuity.

About You

The ideal candidate will have:

  • Experience and knowledge of contract management, quality improvement and establishing effective mechanisms to support these functions.
  • Knowledge of effective market management, holding providers to account, negotiating, and following contractual processes where poor performance is identified
  • Experience in leading contract negotiations concerning price, delivery and quality, with service providers and commissioning partners across a diverse range of services
  • Knowledge and experience of supporting provider failure processes, working with poor performing providers to improve or close, whilst ensuring minimum disruption to those accessing care and support.
  • Experience of writing comprehensive and technical reports, with an understanding of the political context and potential implications
  • Experience of establishing and maintaining effective partnerships and working relationships, with a wide range of stakeholders to achieve jointly agreed outcomes and best value

- A DBS enhanced check for a regulated activity is required for this post.

- You must be willing to travel outside of the Nottinghamshire boundary to undertake site Quality Assurance visits if required

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact by email Elisa.flintoff@nottinghamcity.gov.uk or Sharon.Ribeiro@nottinghamcity.gov.uk

Closing Date: 27 June 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: To be confirmed

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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