Home Visiting Care Co-ordinator
| Posting date: | 16 June 2025 |
|---|---|
| Salary: | £12.87 per hour |
| Additional salary information: | £12.87 an hour |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Plymouth, PL2 2PB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2692-25-0011 |
Summary
Use SystmOne to access patient records, add blood requests to ICE or equivalent pathology system with the appropriate clinician. Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care. Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Ensure appropriate onward referral of urgent issues to an appropriate clinician. Support the coordination and delivery of multidisciplinary teams. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients in having these conversations. Maintain records of referrals and interventions to enable monitoring and evaluation of service. Ensure appropriate SNOMED codes are used to record activity. Have a positive, empathetic, and responsive conversation with the person, and their family and carer(s) about their needs. Work towards increasing patients understanding of how to manage and develop health and wellbeing through offering advice and guidance. Work with the wider PCN, MDTs and the social prescribing service to look at how to support patients requiring personalised care and support. Support patients as guided by the practice to manage health inequalities. Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system. Refer onwards to social prescribing link workers, occupational therapist and health and wellbeing coaches where required. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported. Actively participate in multidisciplinary team meetings in the PCN as and when appropriate. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. Record what interventions are used to support people, and how people are developing on their health and care journey. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonable required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner. Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning. Work in accordance with the practices and PCNs policies and procedures. Contribute to the wider aims and objectives of the PCN to improve and support primary care. Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post. Ensure the principles of openness, transparency and candour are observed and upheld in all working practices. The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures. Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control.