HR Manager
| Dyddiad hysbysebu: | 16 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Gorffennaf 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 141026 |
Crynodeb
HR Manager
Location: London, E14 9SH
Hours of work: 37.7
Contract Type: Permanent
HR Managers play a key role in fostering positive working relationships across the business by advising managers on people practices at both individual and team levels.
Job Description
With a strong focus on employee relations, smaller restructures, and general people-related guidance, they ensure that P&C processes and policies are effectively implemented.
In addition, they work closely with Centres of Excellence (CoEs) to embed People Solutions within their respective business areas.
Through structured project and change management, they support the delivery of annual cycle activities and centrally led initiatives, ensuring seamless integration and a positive people experience.
Key Responsibilities
Provide policy and procedure guidance to managers to ensure compliance and mitigate risk
Lead ER case management, supporting investigations and hearings for grievance and disciplinary matters
Oversee restructures and TUPE processes in collaboration with relevant CoEs
Liaise with unions as required, working alongside the ER CoE
Implement and embed people solutions, including P&C initiatives and the annual cycle
Professional and Personal Competencies/Qualifications
Extensive experience as a People & Culture Generalist
Degree or equivalent qualification, CIPD preferred
Strong knowledge of UK employment law, TUPE, and union relations
Skilled in problem-solving and conflict resolution
Customer-focused approach with the ability to implement tailored people solutions
Experience in placemaking and enhancing manager experience
Proven expertise in disciplinary and grievance investigations, including local law advice
Familiarity with restructure processes and union protocols
Strong relationship-building skills with managers
Ability to mediate between managers and employees effectively
Excellent verbal and written communication skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, E14 9SH
Hours of work: 37.7
Contract Type: Permanent
HR Managers play a key role in fostering positive working relationships across the business by advising managers on people practices at both individual and team levels.
Job Description
With a strong focus on employee relations, smaller restructures, and general people-related guidance, they ensure that P&C processes and policies are effectively implemented.
In addition, they work closely with Centres of Excellence (CoEs) to embed People Solutions within their respective business areas.
Through structured project and change management, they support the delivery of annual cycle activities and centrally led initiatives, ensuring seamless integration and a positive people experience.
Key Responsibilities
Provide policy and procedure guidance to managers to ensure compliance and mitigate risk
Lead ER case management, supporting investigations and hearings for grievance and disciplinary matters
Oversee restructures and TUPE processes in collaboration with relevant CoEs
Liaise with unions as required, working alongside the ER CoE
Implement and embed people solutions, including P&C initiatives and the annual cycle
Professional and Personal Competencies/Qualifications
Extensive experience as a People & Culture Generalist
Degree or equivalent qualification, CIPD preferred
Strong knowledge of UK employment law, TUPE, and union relations
Skilled in problem-solving and conflict resolution
Customer-focused approach with the ability to implement tailored people solutions
Experience in placemaking and enhancing manager experience
Proven expertise in disciplinary and grievance investigations, including local law advice
Familiarity with restructure processes and union protocols
Strong relationship-building skills with managers
Ability to mediate between managers and employees effectively
Excellent verbal and written communication skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com