Receptionist & Admin Support
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £24,169.00 per year |
| Additional salary information: | £24169.00 a year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Luton, LU4 0EP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-25-0699 |
Summary
Greeting patients and members of the public, acting as first point of contact in an efficient, professional and friendly manner. 2. Book patient in and depart patients on SystmOne Computer system. 3. Patient records are to be kept up to date with any changes that may be informed of. 4. Responsible for upholding an effective appointment system offering available slots to patients. To keep patients up to date of any delays in clinic. 5. Record on clinic all patients that did not attend and send correspondence 6. Be responsible for incoming post, pass to appropriate person as necessary. 7 Inputting new referrals on SystmOne and contractors database. 8. To answer telephone queries and monitor/respond to answer phone Messages, to be recorded in message book and passed on to correctProfessional as required. 9. Clinics are to be checked and orthoses available for the following daysClinic. 10. Process clinics in a timely manner completing outcomes, follow-ups anddischarges. Producing all relevant documents and saving accordingly. 12 The post requires the ability to communicate effectively with patients,Relatives, medical colleagues and allied health professionals both on thePhone and face to face. 13 Ensuring messages and post is allocated to the correct member of theTeam. 14 Scanning of all relevant documents to be transferred to patientsrecords. In addition, scanning of all old paper records where required. 15 Ensure Walk-In and Ward patients are registered andWalked onto appropriate clinic, and make professional aware of actionthat needs to be taken. 16 Be responsible for checking and booking on via procurement all incoming deliveries. Ensuring appropriate appointments/contact are made for patientAwaiting Orthoses. 17 Maintaining Patient confidentiality at all times 18 Carry out additional administrative tasks as requested by Admin Team Lead and/or Prosthetic & Orthotic Service manager