Customer Service Operative
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £13.25 per hour |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | NR1 3LP |
| Remote working: | On-site only |
| Company: | Contract Personnel Ltd |
| Job type: | Permanent |
| Job reference: | CPLSH-9625 |
Summary
Location: West Norwich
Duration: End of June – End of July
Pay: £13.25 per hour
We’re looking for 2 friendly and reliable people to join our client’s team on a temporary basis to help with a customer-focused project that requires care and attention.
What you’ll be doing:
• Calling existing customers to help them update their personal safety alarm settings.
• Explaining a simple process in a calm, friendly manner.
• Calling them back once they’re ready, guiding them through the final step.
• Logging the update on a system and spreadsheet once complete.
Who we need:
• Confident communicators who are patient, clear, and warm.
• People who genuinely enjoy speaking to others – many of the customers will be older adults who may need a little extra time and reassurance.
• You must be available for the full duration of the project.
Perks:
• No sales – just helpful support.
• Easy, straightforward tasks with full training provided.
• Beautiful open-plan office with a relaxed atmosphere and a communal kitchen.
• Free parking on-site.
If this sounds like a great fit for you, we’d love to hear from you!
For more information please get in touch - Sarah@cpl.uk.com or 07979 594643