Casework Manager
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £42,882 per year |
| Hours: | Full time |
| Closing date: | 29 June 2025 |
| Location: | Exeter, Devon |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | University of Exeter |
| Job type: | Permanent |
| Job reference: | Q05075 |
Summary
Human Resources, Culture & Assurance
This full-time role is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.
About the role
This is an exciting time to be working in HR at the University of Exeter; our people and the contribution we all make is central to the shared endeavours of our institutional Strategy 2030 which aims to deliver innovations for a world that is greener, fairer and healthier.
Leading our small HR Casework team, this post ensures that legislation, policy and best practice is embedded by coaching and advising on HR cases in relation to all areas of University employee relations policy and procedure. This position leads the work of the Casework team in their support of the formal stages of those processes. The Casework Manager will work closely with our HR Partnering and Advisory teams, our in-house Employment Legal Counsel and line managers from across the University.
Key to the success of this role is the development of a comprehensive approach to early resolution of conflicts in the workplace, and the Casework Manager will drive this concept and associated ways of working. Once established, this role will lead on supporting operational HR colleagues and managers to explore alternative dispute resolution and encourage early resolution in cases of workplace disagreements and grievances.
Please ensure you read the Job Description and Person Specification for full details of this role
Benefits
We offer some fantastic benefits including:
41 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
To find out more, please get in touch with Holly Davey, Assistant Director of HR at: H.Davey@exeter.ac.uk
This full-time role is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.
About the role
This is an exciting time to be working in HR at the University of Exeter; our people and the contribution we all make is central to the shared endeavours of our institutional Strategy 2030 which aims to deliver innovations for a world that is greener, fairer and healthier.
Leading our small HR Casework team, this post ensures that legislation, policy and best practice is embedded by coaching and advising on HR cases in relation to all areas of University employee relations policy and procedure. This position leads the work of the Casework team in their support of the formal stages of those processes. The Casework Manager will work closely with our HR Partnering and Advisory teams, our in-house Employment Legal Counsel and line managers from across the University.
Key to the success of this role is the development of a comprehensive approach to early resolution of conflicts in the workplace, and the Casework Manager will drive this concept and associated ways of working. Once established, this role will lead on supporting operational HR colleagues and managers to explore alternative dispute resolution and encourage early resolution in cases of workplace disagreements and grievances.
Please ensure you read the Job Description and Person Specification for full details of this role
Benefits
We offer some fantastic benefits including:
41 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
To find out more, please get in touch with Holly Davey, Assistant Director of HR at: H.Davey@exeter.ac.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.