Library and Customer Service Manager (Career Pathway)
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | £35,235 to £45,718 per year |
| Additional salary information: | Career Pathway, Grades 8 - 10 |
| Hours: | Full time |
| Closing date: | 03 July 2025 |
| Location: | Denbighshire, Wales |
| Remote working: | On-site only |
| Company: | Denbighshire County Council |
| Job type: | Permanent |
| Job reference: | CAPA00005E4HME |
Summary
Library and Customer Service Manager (Career Pathway)
Job reference: CAPA00005E4HME
Location: Ruthin/Rhyl/Denbigh
Salary: Career Pathway, Grades 8 - 10 (£35,235 - £45,718 per annum)
Hours: 37 hours per week
Contract: Permanent
Closing date: 3rd July 2025
The Library/One Stop Shop service is at the heart of the Council and we are looking for a bilingual manager to support the delivery and development of the service.
If you would like the opportunity to supervise a team of customer-focussed staff delivering a flag-ship service which is committed to being creative and committed to excellence, then this is the opportunity for you!
This role has responsibility for direct management of three of our libraries/one stop shops; we are looking for someone with a solid background in excellent service delivery and a knowledge of Welsh literature and culture.
Appointment subject to satisfactory references.
If you would like to discuss any aspect of this post, please contact Deborah Owen, (Principal Librarian) on 01824 706440.
What makes Denbighshire County Council a great place to work?
We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.
• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies
How to Apply?
To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:
www.denbighshire.gov.uk/work-for-us
Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.
Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job reference: CAPA00005E4HME
Location: Ruthin/Rhyl/Denbigh
Salary: Career Pathway, Grades 8 - 10 (£35,235 - £45,718 per annum)
Hours: 37 hours per week
Contract: Permanent
Closing date: 3rd July 2025
The Library/One Stop Shop service is at the heart of the Council and we are looking for a bilingual manager to support the delivery and development of the service.
If you would like the opportunity to supervise a team of customer-focussed staff delivering a flag-ship service which is committed to being creative and committed to excellence, then this is the opportunity for you!
This role has responsibility for direct management of three of our libraries/one stop shops; we are looking for someone with a solid background in excellent service delivery and a knowledge of Welsh literature and culture.
Appointment subject to satisfactory references.
If you would like to discuss any aspect of this post, please contact Deborah Owen, (Principal Librarian) on 01824 706440.
What makes Denbighshire County Council a great place to work?
We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.
• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies
How to Apply?
To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:
www.denbighshire.gov.uk/work-for-us
Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.
Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.