Private Patient Service Administrator
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | £26,530.00 to £29,114.00 per year |
| Additional salary information: | £26530.00 - £29114.00 a year |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Norwich, NR4 7UY |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9234-25-0353 |
Summary
Provide a high standard of administrative support across outpatients, inpatients and radiology/diagnostics to ensure all relevant bookings processes and pathways are upheld, delivering high quality service to all of service users at all times Consistently liaise with Finance team to accurately quote self-pay private care episodes and to ensure that private medical insurance cover is authorised for insured patientsUse prioritisation and negotiation skills proactively manage requests to ensure that urgent and inpatient requests are actioned within the necessary Whenever needed, the post holder will liaise with private medical insurance companies and communicate clinical details regarding patients to facilitate and secure financial cover and funding for the care episode. Manage shared inboxes, handling all queries, bookings and ad-hoc requests; ensuring requests are dealt with in a timely efficient manner and communication to stakeholders is clear Answer telephone calls/emails and deal with enquiries in a helpful and courteous manner, use initiative and discretion or direct the call to the appropriate staff member Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.