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Assistant Practice Manager

Job details
Posting date: 12 June 2025
Salary: £35,000.00 per year
Additional salary information: £35000.00 a year
Hours: Full time
Closing date: 20 June 2025
Location: Ashton Under Lyne, OL7 0NW
Company: NHS Jobs
Job type: Permanent
Job reference: A4914-25-0003

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Summary

Main Duties and Responsibilities Claims & Income Management Responsible for the timely preparation, submission, and follow-up of all claims (e.g. CQRS, DES, IIF, PCN-related activity, and Local Enhanced Services). Maintain accurate records of claimable activity and ensure robust systems are in place to maximise practice income. Monitor income streams and work closely with the Practice Manager to produce financial reports and identify trends, discrepancies, or opportunities for improvement. Enhanced Services Monitoring Oversee and track compliance with Enhanced Services contracts. Liaise with clinical staff to ensure delivery of service specifications and assist in audit preparation and submissions. Support development of templates and processes to standardise data collection for performance monitoring. Reception Team Oversight Provide support to Reception Supervisors as required. Support with training for Reception Supervisors as required. Support the Practice Manager in embedding a culture of patient-centred service and continuous improvement. Operational Support Support in managing complaints, incidents, and significant event reviews. Contribute to policy development, quality improvement initiatives, and CQC compliance preparation. Multi-site and Ad-hoc Support The role includes working across more than one site. Flexibility to provide ad-hoc support at our Bolton branch is required, particularly during periods of staff absence or increased operational demand.

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