PCN Practice Care Co-Ordinator
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Gainsborough, DN214PQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2995-25-0001 |
Summary
The individual will provide collaborative administrative support to practices and the PCN across specific areas of identified work and patients in line with the requirements of the DES/LES specification. You will be working alongside a team of Care Coordinators based within our PCN with close links to practices in the PCN. To enhance our team, we are looking for highly motivated individuals to work with practices in the PCN and with the wider PCN team. Main duties may include the following: Collation of information from systems e.g. SystmOne to identify and implement actions for a specific cohort of patients across Practices and PCN (training can be given). Identify areas requiring improvement, arrange reviews/screening and work on actions with Practices. Support delivery through data entry and coding of patient information pertaining to practice requirements. Case Management as appropriate, potentially acting as a key person in managing frequent or non-attenders. Participating in the administrative and professional responsibilities of the practice team. Answering queries, and booking appointments with practice and wider PCN teams, including Clinical Pharmacists, Social Prescribers, Home Visiting, and First Contact Physios. To support in the delivery of enhanced services and other service requirements on behalf of the PCN and work collaboratively with other teams and services to maintain an effective and efficient service. Be aware and promote services and look for best practices in areas under their remit from websites/NHS platforms etc. both for patients and practices. Provide and receive sensitive information about difficult or complex matters respecting confidentiality at all times. Where required, be able to offer appropriate support and guidance to patients and families / carers. Receive, record and collate information and maintain accurate electronic records of patient care and planned service provision, across the agreed cohort of patients including hospital admission and discharge information for Care Homes, chasing up outstanding areas here required. Signpost service users and carers to relevant services ensuring that patients have good quality information. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time without changing the general character of the post or the level of responsibility.