Hub Store Coordinator

Posting date:	11 June 2025
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	11 July 2025
Location:	Croydon, CR0 2EU
Company:	inploi
Job type:	Permanent
Job reference:	75708127

Summary

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Collaborate closely with the Hub Process Manager to assist in the daily operations of Hub stores. This position focuses on promptly and efficiently addressing general queries related to Hub stores. Furthermore, this role will oversee the maintenance of Hub store layouts and conduct regular performance reporting for Hub stores.


A typical day in this role includes:

Supporting the day-to-day operations in the Hub stores
Visiting stores to understand and gather feedback from our Hub store teams
Managing the Hub intranet documents to ensure they are consistently updated
Collaborating with the security and audit teams to ensure the Hub store processes are compliant with business policies
Maintaining the Hub store layouts to optimise order picking efficiency
Managing the ordering process for all Hub store consumables
Reporting on hours used in store on the hub operation to ensure timely credit from the finance team
Communicating productivity performance to the hub store teams and the wider team
Working with our courier partner to ensure collection deadlines and service level agreements are met
Supporting set up of new Hub stores and making necessary IT configuration adjustments

This job is a good fit for you if:

You have a good understanding of Superdrug store processes
You are motivated to get things right first time every time
You work well under pressure and consistently hit deadlines
You know you can add value through your great ideas
You are self-driven, collaborative, and have a sharp attention to detail
You have a strong interest in technology and its potential benefits for us

What you’ll need:
You need to be comfortable with computers and the Office 365 suite
A strong understanding of Superdrug store processes
Excellent verbal and written communication skills

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

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