Tenancy Sustainment Officer
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £30,559 to £32,654 per year |
| Hours: | Full time |
| Closing date: | 23 June 2025 |
| Location: | Wiltshire, South West England |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 4966 |
Summary
Salary: £30,559 - £32,654
Hours per week: 37 hours
Interview date: Wednesday 2 July 2025
Housing - Empowering Tenants and Creating Better Lives, Better Homes and Better Communities
Join us as a Tenancy Sustainment Officer and make a difference in your community. You'll be based in Salisbury but will have a case load that requires travel across the county.
In this role, you'll provide vital support to our clients, empowering them to maintain their housing tenancy. From assisting with benefit applications to managing utilities and connecting them with essential services, you'll play a crucial role in navigating the challenges of the current cost-of-living crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities.
Your work will contribute to our efforts to safeguard and sustain tenancies of our existing tenants who are financially disadvantaged or vulnerable.
We're seeking candidates with a proactive attitude, capable of effectively handling challenging clients.
Empathy, resilience, and strong relationship-building skills are vital, along with knowledge, welfare benefits, budgeting, and IT proficiency.
Hours per week: 37 hours
Interview date: Wednesday 2 July 2025
Housing - Empowering Tenants and Creating Better Lives, Better Homes and Better Communities
Join us as a Tenancy Sustainment Officer and make a difference in your community. You'll be based in Salisbury but will have a case load that requires travel across the county.
In this role, you'll provide vital support to our clients, empowering them to maintain their housing tenancy. From assisting with benefit applications to managing utilities and connecting them with essential services, you'll play a crucial role in navigating the challenges of the current cost-of-living crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities.
Your work will contribute to our efforts to safeguard and sustain tenancies of our existing tenants who are financially disadvantaged or vulnerable.
We're seeking candidates with a proactive attitude, capable of effectively handling challenging clients.
Empathy, resilience, and strong relationship-building skills are vital, along with knowledge, welfare benefits, budgeting, and IT proficiency.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.