Customer Support Administrator
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £25,400 per year |
| Hours: | Full time |
| Closing date: | 11 July 2025 |
| Location: | Bedford, Bedfordshire |
| Remote working: | On-site only |
| Company: | Tracy Kenny - Recruiter |
| Job type: | Permanent |
| Job reference: | 1018 |
Summary
My client is looking to recruit an efficient Sales Office Administrator to join their team. The team are responsible for the accurate processing of all sales orders whilst providing exceptional customer service. The team currently deal with over 500 phone calls per week (customers placing orders & enquiries).
If you enjoy working working within a fast paced environment, are passionate about providing outstanding customer service and have worked within a similar role before this could just be the role for you!
Role:
You will be required to take customer orders via the phone.
Process orders from phone calls and the sales inbox.
Deal with basic returns.
Resolve customer queries.
Monitor the sales inbox.
Work closely with the warehouse & transport departments.
Maintain high levels of customer service.
About you:
You must enjoy and have experience of working within a fast paced environment.
Have commercial customer service experience.
Be able to multi task.
Have experience of order entry.
Be a great team player.
Have a good telephone manner.
Be able to remain calm under pressure.
Be computer literature and have experience of MS Office.
Experience in a similar role would be preferable.
Hours of work are 8.30am - 5pm (30 mins lunch) Monday to Friday.
Benefits:
25 days holiday plus bank holidays.
Free parking.
Pension
Great working environment
If you enjoy working working within a fast paced environment, are passionate about providing outstanding customer service and have worked within a similar role before this could just be the role for you!
Role:
You will be required to take customer orders via the phone.
Process orders from phone calls and the sales inbox.
Deal with basic returns.
Resolve customer queries.
Monitor the sales inbox.
Work closely with the warehouse & transport departments.
Maintain high levels of customer service.
About you:
You must enjoy and have experience of working within a fast paced environment.
Have commercial customer service experience.
Be able to multi task.
Have experience of order entry.
Be a great team player.
Have a good telephone manner.
Be able to remain calm under pressure.
Be computer literature and have experience of MS Office.
Experience in a similar role would be preferable.
Hours of work are 8.30am - 5pm (30 mins lunch) Monday to Friday.
Benefits:
25 days holiday plus bank holidays.
Free parking.
Pension
Great working environment