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Patient Administrator
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £30,039.00 to £31,088.00 per year |
| Additional salary information: | £30039.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 25 June 2025 |
| Location: | London, SW10 9NH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9289-CS-67 |
Summary
Handle queries from patients/relatives confidentially and sensitively; refer clinical-related queries to appropriate staff Interact with patients and relatives in distress in a sensitive and empathetic manner Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information Ensure all activity is cashed up in a timely manner using Trusts PAS/appropriate IT system including DNAs and discharges. Update patient details on PAS as appropriate, checking all demographic details on arrival or departure Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters Ensure all procedures are followed re data capture for service specific outcomes. Ensure all paperwork is filed appropriately