Neighbourhood Officer (Wrexham / Flintshire / Denbighshire)
| Dyddiad hysbysebu: | 11 Mehefin 2025 |
|---|---|
| Cyflog: | £33,688 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Gorffennaf 2025 |
| Lleoliad: | Wrexham, Wales |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | North Wales Housing |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Here at North Wales Housing, we make a difference to people’s lives every day. If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too. Let’s work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
Our team of around 230 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.
The Package
Permanent contract
35 hours per week
Agile working - office, home and patch-based working (primarily within Wrexham, Flintshire, Denbighshire)
Salary of £33,688 per annum pro rata
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Employee health assistance and Annual Leave purchase scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Neighbourhood Officer
Due to the recent expansion of our housing stock in the East, specifically within the Wrexham / Flintshire local authority, NWH is looking to add a new Neighbourhood Officer to our team.
Our properties span across North Wales, and we are seeking a motivated individual who is prepared to work on various aspects across housing management functions. This includes providing support and enforcement to address anti-social behaviour, conducting scheme inspections and gas access visits, and handling matters related to occupation contracts. This will involve
Providing an effective housing management service to a neighbourhood patch, utilising a customer focused approach and maintaining accurate record keeping
Addressing report of anti-social behaviour utilizing a range of reasonable and proportionate support / enforcement options
Deliver neighbourhood planning approaches through collaborative working
Supporting the reletting process
Support with delivery of strategic objectives and service improvement projects outlined in the NWH Corporate Plan / General Needs Team Plan
Our Requirements – Neighbourhood Officer
Understanding of professional boundaries, occupation contracts and housing management
Experience of general Housing management gained in either public or private sector
Demonstrable experience of working in a customer focused environment
Attend tenant meeting out of hours when required
Highly developed written and verbal communication skills
You will demonstrate an ability to be courteous and be able to pronounce place names accurately in Welsh, or willingness to learn.
A basic DBS check is required for this role
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
Our team of around 230 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.
The Package
Permanent contract
35 hours per week
Agile working - office, home and patch-based working (primarily within Wrexham, Flintshire, Denbighshire)
Salary of £33,688 per annum pro rata
Minimum of 25 days annual leave plus bank holidays (pro rata)
Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
Further studies support and career development opportunities
Employee health assistance and Annual Leave purchase scheme
Enhanced maternity and paternity pay
Generous contributory pension scheme
The Role – Neighbourhood Officer
Due to the recent expansion of our housing stock in the East, specifically within the Wrexham / Flintshire local authority, NWH is looking to add a new Neighbourhood Officer to our team.
Our properties span across North Wales, and we are seeking a motivated individual who is prepared to work on various aspects across housing management functions. This includes providing support and enforcement to address anti-social behaviour, conducting scheme inspections and gas access visits, and handling matters related to occupation contracts. This will involve
Providing an effective housing management service to a neighbourhood patch, utilising a customer focused approach and maintaining accurate record keeping
Addressing report of anti-social behaviour utilizing a range of reasonable and proportionate support / enforcement options
Deliver neighbourhood planning approaches through collaborative working
Supporting the reletting process
Support with delivery of strategic objectives and service improvement projects outlined in the NWH Corporate Plan / General Needs Team Plan
Our Requirements – Neighbourhood Officer
Understanding of professional boundaries, occupation contracts and housing management
Experience of general Housing management gained in either public or private sector
Demonstrable experience of working in a customer focused environment
Attend tenant meeting out of hours when required
Highly developed written and verbal communication skills
You will demonstrate an ability to be courteous and be able to pronounce place names accurately in Welsh, or willingness to learn.
A basic DBS check is required for this role
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.