Assistant Conference and Banqueting Manager
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary plus Staff Benefits |
| Hours: | Full time |
| Closing date: | 10 July 2025 |
| Location: | Weybridge, Surrey |
| Remote working: | On-site only |
| Company: | Oatlands Park Hotel |
| Job type: | Permanent |
| Job reference: | BANQUETING25 |
Summary
Are you looking for an exciting opportunity which will develop your leadership skills? Oatlands Park Hotel is located on the historic site of a Royal Tudor Palace built by King Henry VIII. We are hiring for an Assistant Conference and Banqueting Manager to join our dynamic Conference and Banqueting team!
As part of our team, you’ll play a key role in delivering excellent experiences for our guests and corporate clients at our luxury 4-star hotel in Weybridge, Surrey. You will have line management responsibilities and handle complaints, you will be highly organised, and have at least 1 years' experience in a similar role.
OUR HOTEL
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel and hospitality industry, one of Surrey's most dynamic and successful industries. Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers. Each member of the team is an ambassador of our Company values:
- Teamwork
- Integrity
- Mutual Respect
- Honesty
- Passion for Service; and
- Continual Improvement.
WHAT WILL YOU DO?
You will report to the Conference and Banqueting Manager. You will be responsible for ensuring the day-to-day events and meetings are carried out in line with the departmental and hotel standards, always providing a high level of customer service and food quality.
MAIN RESPONSIBILITIES:
- You will train and coach team members on the job.
- You will deliver an engaging and dynamic guest experience - from welcome to departure - from all team members.
- You will maintain accurate control of department equipment and inventory of all stock and supplies.
- You will assist in the planning of departmental strategy and ensure that business goals and customer service goals are reached.
- You will assist in production of weekly Conference and Banqueting rota, ensuring staff levels reflect business needs.
- You will monitor, adapt and enforce standard operating procedures.
- You will ensure high levels of hygiene control and health & safety are maintained.
- You will be responsible for serving food and beverage for private dining, meetings and events, and the set up and organisation of the room.
- You will ensure the that departmental SOP standards are met.
- You will supervise, review and appraise team member’s performance on a regular basis.
- You will help determine departmental KPIs and ensure their delivery.
- You will assume responsibility for all team members and ensures they operate to stated standards
- You will assist in providing guidance and direction to subordinates and guests.
- You will assist in the onboarding of new starters.
- You will assist in complaint handling.
EDUCATION AND QUALIFICATIONS:
- You should have a Hospitality qualification or be working towards one.
REQUIRED SKILLS AND EXPERIENCE:
If you tick the following, we encourage you to apply:
- You will have minimum 1 year previous experience working in a similar role.
- Lead by example.
- You should be able to work collaboratively with others and have good verbal communication skills.
- You must be able to work effectively under pressure.
- You should have a "can do" attitude, and be open to suggestions and constructive feedback.
- Ability to think fast and deliver solutions on a daily basis.
- Live within a commutable distance of the hotel.
- Attention to detail.
- Positive and professional attitude.
- High standard of written and spoken English.
RIGHT TO WORK:
- You must have legal authorization to work in the United Kingdom.
- The Hotel does not sponsor work visas.
BENEFITS:
You will enjoy a range of staff benefits including:
- Competitive Salary
- 28 days annual leave
- Pension scheme
- Free meals on duty
- Free parking
- Friends and family rates
The application deadline is indicative only. We reserve the right to close applications sooner if we receive enough interest or should a suitable candidate fill the vacancy.
When submitting your application, we kindly ask that you do not include any special category personal data such as your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, sexual orientation, or other sensitive personal details. This helps us ensure a fair and unbiased recruitment process.
You can apply by sending us your CV. Make sure you include your current town or city and any relevant experience in your CV.
As part of our team, you’ll play a key role in delivering excellent experiences for our guests and corporate clients at our luxury 4-star hotel in Weybridge, Surrey. You will have line management responsibilities and handle complaints, you will be highly organised, and have at least 1 years' experience in a similar role.
OUR HOTEL
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel and hospitality industry, one of Surrey's most dynamic and successful industries. Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers. Each member of the team is an ambassador of our Company values:
- Teamwork
- Integrity
- Mutual Respect
- Honesty
- Passion for Service; and
- Continual Improvement.
WHAT WILL YOU DO?
You will report to the Conference and Banqueting Manager. You will be responsible for ensuring the day-to-day events and meetings are carried out in line with the departmental and hotel standards, always providing a high level of customer service and food quality.
MAIN RESPONSIBILITIES:
- You will train and coach team members on the job.
- You will deliver an engaging and dynamic guest experience - from welcome to departure - from all team members.
- You will maintain accurate control of department equipment and inventory of all stock and supplies.
- You will assist in the planning of departmental strategy and ensure that business goals and customer service goals are reached.
- You will assist in production of weekly Conference and Banqueting rota, ensuring staff levels reflect business needs.
- You will monitor, adapt and enforce standard operating procedures.
- You will ensure high levels of hygiene control and health & safety are maintained.
- You will be responsible for serving food and beverage for private dining, meetings and events, and the set up and organisation of the room.
- You will ensure the that departmental SOP standards are met.
- You will supervise, review and appraise team member’s performance on a regular basis.
- You will help determine departmental KPIs and ensure their delivery.
- You will assume responsibility for all team members and ensures they operate to stated standards
- You will assist in providing guidance and direction to subordinates and guests.
- You will assist in the onboarding of new starters.
- You will assist in complaint handling.
EDUCATION AND QUALIFICATIONS:
- You should have a Hospitality qualification or be working towards one.
REQUIRED SKILLS AND EXPERIENCE:
If you tick the following, we encourage you to apply:
- You will have minimum 1 year previous experience working in a similar role.
- Lead by example.
- You should be able to work collaboratively with others and have good verbal communication skills.
- You must be able to work effectively under pressure.
- You should have a "can do" attitude, and be open to suggestions and constructive feedback.
- Ability to think fast and deliver solutions on a daily basis.
- Live within a commutable distance of the hotel.
- Attention to detail.
- Positive and professional attitude.
- High standard of written and spoken English.
RIGHT TO WORK:
- You must have legal authorization to work in the United Kingdom.
- The Hotel does not sponsor work visas.
BENEFITS:
You will enjoy a range of staff benefits including:
- Competitive Salary
- 28 days annual leave
- Pension scheme
- Free meals on duty
- Free parking
- Friends and family rates
The application deadline is indicative only. We reserve the right to close applications sooner if we receive enough interest or should a suitable candidate fill the vacancy.
When submitting your application, we kindly ask that you do not include any special category personal data such as your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, sexual orientation, or other sensitive personal details. This helps us ensure a fair and unbiased recruitment process.
You can apply by sending us your CV. Make sure you include your current town or city and any relevant experience in your CV.