Assistant Meetings & Events Manager
| Posting date: | 04 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary plus Staff Benefits |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Weybridge, Surrey |
| Remote working: | On-site only |
| Company: | Oatlands Park Hotel |
| Job type: | Permanent |
| Job reference: | MEET25 |
Summary
Are you ready to plan unforgettable events at the royal crown jewel of Surrey, standing on the original site of a Royal Tudor Palace built by King Henry VIII? Do you have the drive for sales and excellent communication skills? We are recruiting for an Assistant Meetings and Events Manager at Oatlands Park Hotel, a luxury 4-star hotel in Weybridge, Surrey.
OUR HOTEL:
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel and hospitality industry, one of Surrey's most dynamic and successful industries. Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers. Each member of the team is an ambassador of our Company values:
- Teamwork
- Integrity
- Mutual Respect
- Honesty
- Passion for Service; and
- Continual Improvement.
WHAT WILL YOU DO?
Reporting to the Meetings & Events Sales Office Manager, you will be responsible for assisting the Manager with Meetings & Events sales activities on a daily business.
You will provide a highly professional and efficient standard of service to our customers.
You will proactively use your communication and sales skills to maximise revenue and convert leads into sales and ensure the facilities of the hotel are sold, meeting Key Performance Indicators (KPI's). You will also work with internal stakeholders including the Conference, Food & Beverage teams.
MAIN RESPONSIBILITIES
- Proactively sell the hotel and convert leads into confirmed bookings.
- Maximise revenue and meet KPIs related to Meetings & Events.
- Support conference and banqueting targets to align with the annual budget and marketing plan.
- Make outbound and handle inbound calls, follow up on enquiries, and convert leads.
- Attend meetings to hand over detailed function sheets to relevant teams.
- Take part in sales activities to support ongoing business success.
- Communicate effectively with internal teams and external clients.
- Coordinate with Conference & Banqueting Operations for smooth event delivery.
- Work within departmental budgets, optimising revenue and controlling costs.
- Contribute to hotel-wide sales efforts and Meetings & Events goals.
- Support the production of sales forecasts and communicate figures to the team.
- Ensure all quotations, proposals, and contracts meet client and hotel standards, with timely follow-ups.
- Manage bookings, follow up with clients, check correspondence, apply credit policy, and confirm contracts.
- Meet prospective clients and conduct hotel show-arounds, including weekends when required.
- Work with the Sales Office Manager to apply rate strategies and optimise opportunities.
- Monitor competitors and market trends, and assess their offerings.
- Source and liaise with suppliers for quality and value on additional services.
- Collaborate with Accounts to ensure appropriate credit checks and timely payments.
- Create tailored packages using hotel facilities and services to encourage repeat business.
- Effectively manage diaries and monitor competitors to increase C&B revenue.
- Represent the hotel at exhibitions and trade shows to generate leads and build GDPR-compliant contact lists.
- Encourage team development and product knowledge to enhance service and revenue.
- Support a positive work culture and high team morale.
- Assist in onboarding new staff and integrating them into the hotel.
- Help coach the team to deliver excellent guest service and drive loyalty.
- Promote flexibility in the team to support development and ensure coverage during absences.
REQUIRED SKILLS & EXPERIENCE
Do you have the following required skills?
- Good sales skills including excellent telephone manner.
- Attention to detail
- Positive attitude
- Team working
- Resilient and work under pressure
- Good IT skills with Microsoft Word and Excel
- Autonomy and independent working
- Verbal and written communication
- Timekeeping and organisation skills
- Located local and have own transport
You should ideally have sales, leadership and Opera sales software experience.
EDUCATION AND QUALIFICATIONS
You must have 5 GCSE grade A-C including Maths and English, or equivalent (including grades 4-9 on new GCSE system).
You should ideally have sales, leadership and Opera sales software experience.
WORKING HOURS
This is a full-time role based on-site.
You must have authorization to work in England and the United Kingdom. Visa sponsorship or relocation is not offered.
BENEFITS
• Competitive Salary
• 28 days annual leave (including 8 bank holidays)
• Pension scheme
• Free meals on duty
• Free parking
• Friends and family rates
OUR HOTEL:
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel and hospitality industry, one of Surrey's most dynamic and successful industries. Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers. Each member of the team is an ambassador of our Company values:
- Teamwork
- Integrity
- Mutual Respect
- Honesty
- Passion for Service; and
- Continual Improvement.
WHAT WILL YOU DO?
Reporting to the Meetings & Events Sales Office Manager, you will be responsible for assisting the Manager with Meetings & Events sales activities on a daily business.
You will provide a highly professional and efficient standard of service to our customers.
You will proactively use your communication and sales skills to maximise revenue and convert leads into sales and ensure the facilities of the hotel are sold, meeting Key Performance Indicators (KPI's). You will also work with internal stakeholders including the Conference, Food & Beverage teams.
MAIN RESPONSIBILITIES
- Proactively sell the hotel and convert leads into confirmed bookings.
- Maximise revenue and meet KPIs related to Meetings & Events.
- Support conference and banqueting targets to align with the annual budget and marketing plan.
- Make outbound and handle inbound calls, follow up on enquiries, and convert leads.
- Attend meetings to hand over detailed function sheets to relevant teams.
- Take part in sales activities to support ongoing business success.
- Communicate effectively with internal teams and external clients.
- Coordinate with Conference & Banqueting Operations for smooth event delivery.
- Work within departmental budgets, optimising revenue and controlling costs.
- Contribute to hotel-wide sales efforts and Meetings & Events goals.
- Support the production of sales forecasts and communicate figures to the team.
- Ensure all quotations, proposals, and contracts meet client and hotel standards, with timely follow-ups.
- Manage bookings, follow up with clients, check correspondence, apply credit policy, and confirm contracts.
- Meet prospective clients and conduct hotel show-arounds, including weekends when required.
- Work with the Sales Office Manager to apply rate strategies and optimise opportunities.
- Monitor competitors and market trends, and assess their offerings.
- Source and liaise with suppliers for quality and value on additional services.
- Collaborate with Accounts to ensure appropriate credit checks and timely payments.
- Create tailored packages using hotel facilities and services to encourage repeat business.
- Effectively manage diaries and monitor competitors to increase C&B revenue.
- Represent the hotel at exhibitions and trade shows to generate leads and build GDPR-compliant contact lists.
- Encourage team development and product knowledge to enhance service and revenue.
- Support a positive work culture and high team morale.
- Assist in onboarding new staff and integrating them into the hotel.
- Help coach the team to deliver excellent guest service and drive loyalty.
- Promote flexibility in the team to support development and ensure coverage during absences.
REQUIRED SKILLS & EXPERIENCE
Do you have the following required skills?
- Good sales skills including excellent telephone manner.
- Attention to detail
- Positive attitude
- Team working
- Resilient and work under pressure
- Good IT skills with Microsoft Word and Excel
- Autonomy and independent working
- Verbal and written communication
- Timekeeping and organisation skills
- Located local and have own transport
You should ideally have sales, leadership and Opera sales software experience.
EDUCATION AND QUALIFICATIONS
You must have 5 GCSE grade A-C including Maths and English, or equivalent (including grades 4-9 on new GCSE system).
You should ideally have sales, leadership and Opera sales software experience.
WORKING HOURS
This is a full-time role based on-site.
You must have authorization to work in England and the United Kingdom. Visa sponsorship or relocation is not offered.
BENEFITS
• Competitive Salary
• 28 days annual leave (including 8 bank holidays)
• Pension scheme
• Free meals on duty
• Free parking
• Friends and family rates