Contracts Administrator (5783)
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | £25,000.00 to £27,000.00 per year |
| Hours: | Full time |
| Closing date: | 10 July 2025 |
| Location: | South Lanarkshire, Scotland |
| Remote working: | On-site only |
| Company: | Murray Recruitment |
| Job type: | Permanent |
| Job reference: | 5783 |
Summary
Murray Recruitment are recruiting a Contract Administrator for our client based in Lanarkshire
Role Overview:
This is an exciting opportunity to join a dynamic Facilities Management team in a vital support role. The successful candidate will provide key administrative support to the Helpdesk operation, ensuring smooth coordination of service delivery across all building services. Reporting to the Helpdesk Supervisor, you will be integral in maintaining service levels and assisting with contract and supplier management.
Key Responsibilities:
Liaise with mobile engineers, supply chain, and facilities managers regarding job progress.
Follow up with engineers and subcontractors on all open jobs; attend review meetings with Facilities Managers.
Generate weekly reports for the Helpdesk Supervisor and Business Support Manager.
Monitor compliance with attendance SLAs, address performance issues, and communicate updates to customers.
Support Facilities Services Managers, Helpdesk Supervisor, and Business Support Manager with contract and supplier management.
Log and manage tasks using the CAFM system (Concept Evolution), with requests coming via phone, email, in-person, or directly through the system.
Skills & Experience:
Previous experience in a Helpdesk role, ideally using a CAFM system.
Strong communication and organisational skills.
Proven experience in liaising directly with client representatives.
Proficiency in Microsoft Office at an intermediate level.
Ability to meet tight deadlines in a fast-paced environment.
Offering:
£25k-£27k dependent on experience.
Hybrid working model available.
Monday to Friday, 37.5 hours per week (Flexible between 8am and 5pm)
28 Days annual leave and 9 public holidays
Pension Scheme
On-site parking and accessible transport links.
Opportunity to join a reputable team with scope for development.
Role Overview:
This is an exciting opportunity to join a dynamic Facilities Management team in a vital support role. The successful candidate will provide key administrative support to the Helpdesk operation, ensuring smooth coordination of service delivery across all building services. Reporting to the Helpdesk Supervisor, you will be integral in maintaining service levels and assisting with contract and supplier management.
Key Responsibilities:
Liaise with mobile engineers, supply chain, and facilities managers regarding job progress.
Follow up with engineers and subcontractors on all open jobs; attend review meetings with Facilities Managers.
Generate weekly reports for the Helpdesk Supervisor and Business Support Manager.
Monitor compliance with attendance SLAs, address performance issues, and communicate updates to customers.
Support Facilities Services Managers, Helpdesk Supervisor, and Business Support Manager with contract and supplier management.
Log and manage tasks using the CAFM system (Concept Evolution), with requests coming via phone, email, in-person, or directly through the system.
Skills & Experience:
Previous experience in a Helpdesk role, ideally using a CAFM system.
Strong communication and organisational skills.
Proven experience in liaising directly with client representatives.
Proficiency in Microsoft Office at an intermediate level.
Ability to meet tight deadlines in a fast-paced environment.
Offering:
£25k-£27k dependent on experience.
Hybrid working model available.
Monday to Friday, 37.5 hours per week (Flexible between 8am and 5pm)
28 Days annual leave and 9 public holidays
Pension Scheme
On-site parking and accessible transport links.
Opportunity to join a reputable team with scope for development.