Lead Interaction Designer
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | £72,664 to £77,740 per year |
| Hours: | Full time |
| Closing date: | 24 June 2025 |
| Location: | Newcastle upon Tyne, Tyne and Wear, NE7 7NE |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | DWP Digital |
| Job type: | Permanent |
| Job reference: | 409209_1749544351 |
Summary
Senior Interaction Designer
Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for a Lead Interaction Designer to inspire, lead and manage a team of interaction design experts. Together you'll deliver innovative, accessible and simple interaction solutions that help millions of DWP users navigate and use our systems and services.
Our DWP Digital teams are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
We're the UK's largest government department. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- You've got solid experience using research, data, and evidence to design services that genuinely meet user needs. You help teams stay focused on users, even when things get tricky with policy, tech, or service limitations.
- You've worked in complex environments and know how to shape smart design strategies to help raise the overall design standards across teams.
- You know how to lead prototyping efforts, explore ideas and reduce risks. You choose the right level of detail for each situation and help teams make their design thinking visible and testable.
- You're confident explaining design decisions to different audiences, including senior leaders, as well as supporting others to share their work with the wider community and build a collaborative design culture.
- You're a strong advocate for inclusive and accessible design, making sure services meet WCAG 2.2 AA standards.
- Leading design work across teams and departments, you drive innovation and encourage other designers to grow and improve how design is done at scale.
You and your role
As a Senior Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to user, making DWP systems and services accessible to all.
You will make design choices based user data and user research, and create prototypes to test that your designs meet the needs of the end user.
We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users.
You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield. Whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £77,740.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application
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