Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Service Desk Operator
| Dyddiad hysbysebu: | 09 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Mehefin 2025 |
| Lleoliad: | London, SE1 8NZ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | U9206-25-0041 |
Crynodeb
Provide first point of call for all IT issues Answer incoming phone calls and manage any walk-in queries Manage individual ticket queue and ensure tickets are resolved in a timely manner Triage incoming tickets to ensure they are directed to the appropriate teams Create and manage user accounts in Microsoft Entra ID Manage staff Email accounts Manage staff desktops Occasional desktop support for staff onsite Set up hardware for staff onsite, e.g. building laptops, configuring company mobile phones Organize courier deliveries/ collections for equipment between sites and staff Manage equipment deliveries and ensure all hardware is documented in CMDB