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Billing And Collections Administrator

Job details
Posting date: 07 June 2025
Hours: Full time
Closing date: 07 July 2025
Location: Leeds, LS12 6DB
Company: Maria Mallaband Care Group
Job type: Contract
Job reference: VA010737

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Summary

About the Role

Are you detail-oriented, proactive, and passionate about making a difference through your work? We’re looking for a Billing & Collections Administrator to ensure timely and accurate invoicing and collections, supporting our mission to deliver outstanding care and service.

Please note: This is a fixed term contract for between 3-6 Months with a possibility that could be extended.

What You’ll Do

  • Prepare and distribute invoices accurately and on time.
  • Track customer accounts, reconcile balances, and initiate collection efforts.
  • Post and allocate receipts daily; manage monthly direct debit collections.
  • Respond to internal and external queries, resolving disputes and billing issues.
  • Maintain accurate records of payments, credit limits, and collection activity.
  • Liaise with solicitors, Local Authorities, and ICBs on complex funding cases.
  • Build strong relationships with Home Managers and external stakeholders.
  • Evaluate customer creditworthiness and support pre-admission checks.

What You’ll Bring

  • Experience in billing, credit control, and query resolution.
  • Understanding of collections, cashflow, and GDPR.
  • Proficiency in Microsoft Office and professional communication.
  • Strong attention to detail and high level of numeracy.
  • Ability to work under pressure and solve problems proactively.
  • Knowledge and use of Microsoft Office packages.
  • Excellent interpersonal and communication skills both verbal and written.
  • Enthusiasm and a willingness to learn and grow.

Why Join Us?

Alongside a competitive salary we are please to offer these industry leading benefits:

  • Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
  • Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
  • Pension Scheme with Royal London
  • Personal car leases via salary sacrifice*/**
  • 25 days holiday plus bank holidays
  • Holiday Flex – purchase additional holiday**
  • Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
  • Flexible working patterns
  • Cycle to work scheme*/**
  • Service recognition
  • Training support and development opportunities
  • Employee Assistance Programme
  • Wellbeing support
  • Discounted gym membership
  • Eligible for a Blue Light Card
  • Subsidised BHSF Sick Pay Cover
  • BHSF, Life Cover, Cancer Cover, Personal Accident Cover
  • Free The Company Shop membership
  • Free Will Service
  • Concerts for Carers
  • Leeds Credit Union savings and loan from salary
  • Taste Card
  • Tickets for Good
  • Tax Refund Company

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Dignity – Respecting every individual. Quality – Striving for excellence.

Ambition – Driving change in our industry. Caring – Enriching lives every day.

Inclusive – Believing in the power of teamwork Integrity – Acting with honesty and transparency.

Our Purpose

To be a positive inspiration and influence for the people we work with, live with and support.

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Ready to make a difference? Submit your application

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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