Customer Service and Data Assistant
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £18,134 [FTE £24,144] |
| Hours: | Part time |
| Closing date: | 23 June 2025 |
| Location: | Yeovil, Somerset, BA21 4DR |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1491385 |
Summary
Yeovil College is seeking an organised, customer-focused individual to join our I-Zone Team on a part-time basis. You’ll provide an outstanding service to our students and customers while handling responsibilities with professionalism. If you’re ready for a fast-paced environment where you can greatly impact a young learner’s journey, we want to hear from you.
In this essential role, you’ll deliver outstanding customer service to all current and potential stakeholders. Supporting the learners in their journey, you will effectively process applications, enrolments, and maintain accurate timetables and registers. Proactively provide essential support to curriculum departments about funding advice and bursary applications. With a focus on collaboration and efficiency at Yeovil College, you will play an important role in supporting learners, helping them access the financial support they need, and ensuring a seamless administrative experience. If you're passionate about education and customer service, apply today!
What we’re looking for:
• Experience of maintaining data in complex systems and being able to effectively access and use that data
• Level 3 Customer Service or Business Administration qualification or substantial experience and a willingness to work towards a qualification.
• Customer service – ability to demonstrate a ‘can do’ attitude
• Ability to always present a professional image.
• Accurate data entry skills.
• Part time 9am to 2.30pm, Monday to Friday, with 2 evenings per month.
What We Offer: • Actual Salary £18,134 [FTE £24,144] • Part-time position, 27.5 hours per week all year round • 30 days holiday [FTE] (plus Christmas closure & bank holidays) • Generous pension scheme of 18.9% employer contributions • Staff discount scheme with high street and online retailers • Opportunities for professional development and career growth • Employee assistance programme • Free onsite gym • Subsidised catering facilities • Access to free staff parking
Don't miss out! Join Yeovil College and make a real difference in the lives of students as they embark on their educational journeys. Apply now to become a part of our dedicated and dynamic team! We reserve the right to close this vacancy early if we receive sufficient applications. If you’re excited about this opportunity, submit your application as soon as possible! Safeguarding Statement Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks. Yeovil College uses a third party registered body called uCheck to complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website. DBS checks are only one of several methods used to assess candidates’ suitability to work with children and young adults.
What We Offer: • Actual Salary £18,134 [FTE £24,144] • Part-time position, 27.5 hours per week all year round • 30 days holiday [FTE] (plus Christmas closure & bank holidays) • Generous pension scheme of 18.9% employer contributions • Staff discount scheme with high street and online retailers • Opportunities for professional development and career growth • Employee assistance programme • Free onsite gym • Subsidised catering facilities • Access to free staff parking
Don't miss out! Join Yeovil College and make a real difference in the lives of students as they embark on their educational journeys. Apply now to become a part of our dedicated and dynamic team! We reserve the right to close this vacancy early if we receive sufficient applications. If you’re excited about this opportunity, submit your application as soon as possible! Safeguarding Statement Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks. Yeovil College uses a third party registered body called uCheck to complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website. DBS checks are only one of several methods used to assess candidates’ suitability to work with children and young adults.