Sales Coordinator
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £28,000 per year |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | B98 |
| Remote working: | On-site only |
| Company: | Workforce Recruitment and Training |
| Job type: | Permanent |
| Job reference: | 0000507792-65507 |
Summary
Sales Coordinator
Location: Redditch
Salary: £28,000
Contract Type: Permanent
Role Overview
Support the sales team by managing sales activities, building customer relationships, and identifying new business opportunities. Act as a key link between customers and the company, ensuring a seamless sales process and excellent service.
Key Responsibilities
• Conduct outbound sales calls to potential customers.
• Identify and research new business opportunities.
• Manage existing accounts, including order progression and upselling.
• Ensure high service standards are maintained.
• Handle sales administration for key accounts, including coordinating the sales order process.
• Answer inbound calls and direct them appropriately.
• Respond to sales enquiries via email and phone.
• Liaise with internal departments to progress orders and update customers accordingly.
• Provide information on products and services.
• Offer occasional support to the customer service team.
• Process daily orders on MieTrak (ERP system), communicate order updates, and manage RMAs and PODs.
• Maintain accurate customer sales records.
• Carry out general administrative tasks as needed.
Skills & Experience
• Strong interpersonal and communication skills.
• Numerate and literate with excellent attention to detail.
• Effective time management and prioritisation.
• Ability to identify business opportunities.
• Patience and adaptability in a fast-paced environment.
• Team player with a proactive approach.
Key Behaviours
• Honest, trustworthy, and ethical.
• Forward-thinking, adaptable, and solution-focused.
• Committed, proactive, and enthusiastic about sales.
• Reliable, flexible, and cooperative.
• Keen to develop product knowledge.
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