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Front of House - Alternate Saturday's

Job details
Posting date: 06 June 2025
Salary: Not specified
Additional salary information: £12.30
Hours: Part time
Closing date: 06 July 2025
Location: Sidmouth, EX10 9LH
Company: LED Leisure
Job type: Permanent
Job reference: 786

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Summary

Job Advert


JOIN OUR TEAM AT SIDMOUTH LEISURE CENTRE

At LED Community Leisure, we are more than just a leisure provider—we are a charitable trust dedicated to helping people feel
better and get more out of life.


WHY SIDMOUTH LEISURE CENTRE?

Located in the heart of Sidmouth, our centre is a thriving community hub where fitness, wellbeing, and fun come together. From a
wide range of exercise classes and children’s activities to excellent sports facilities, we’re proud to offer something for
everyone.

We are now looking for enthusiastic and customer-focused Front of House Team Members to help deliver outstanding service and
support our members in leading healthy, active lives. Please note this role includes loan working at the centre.

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WHAT YOU’LL BE DOING

* Welcoming and assisting members with warmth and professionalism

* Handling membership queries, bookings, and point of sale transactions

* Maintaining high standards of cleanliness, safety, and presentation

* Supporting the setup and pack-down of activities and equipment

* Taking initiative to resolve customer queries and ensure satisfaction

* Working collaboratively with the wider team, and independently when required.

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WHAT WE’RE LOOKING FOR

Essential Skills and Attributes:

* A positive, customer-focused attitude

* Excellent communication and interpersonal skills

* Organised and reliable, with attention to detail

* Willingness to work flexibly, including evenings and weekends

* Ability to work both independently and as part of a team

Desirable:

* Previous customer service experience

* First Aid at Work qualification (training can be provided)

* Reasonable level of physical fitness (for manual handling tasks)

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WHAT WE OFFER

* Career Development: Ongoing training and opportunities for progression

* Flexible Working: We support work-life balance

* Supportive Culture: A friendly and inclusive team environment

* Free Membership: Complimentary access to gym, swim, and group exercise

* Pension Scheme: Contributory pension scheme

* Generous Leave: Starting at 23 days’ annual leave (increasing with tenure) plus bank holidays (pro rata)

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ADDITIONAL TEAM BENEFITS

* Enhanced Sickness Pay (after probation)

* LED Staff Perks Card – discounts at local food outlets and services

* My Staff Shop – employee discount and savings platform

* Annual Leave Purchase Scheme

* Free bowling and soft play access at Ocean (for team members and household)

* Voluntary Health Cash Plan

* Employee Assistance Programme & Counselling Services

* Recognition through our “Above & Beyond” award scheme

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At LED Group, we are committed to building a diverse and inclusive workforce. We welcome applications from people of all
backgrounds and abilities—your energy and enthusiasm are what truly matter.

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