Business Systems Support Officer
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £27,269 to £31,067 per year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Spalding, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | South Holland District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Join Our Housing Services Team – Make a Real Difference Every Day!
South Holland District Council are looking for a Business Systems Support Officer.
Are you passionate about people, communities, and creating safe, welcoming places to live? Then a career in Housing Services could be your perfect fit! We’re looking for enthusiastic, community-minded individuals to join our team. In Housing Services, no two days are the same—you’ll be:
· Supporting residents to maintain safe, secure, and comfortable home
· Working closely with communities to understand their needs and improve neighbourhoods
· Helping plan repairs and improvements that make a real difference
· Listening to tenants’ voices and making sure they’re heard
· Driving positive change through projects, partnerships, and innovation
Whether you're out on estates, solving problems, or helping shape future housing strategies, your work will have a lasting impact. You will play a crucial role in various technical projects and administrative tasks. This role offers exposure to a variety of tasks, such as handling Freedom of Information (FOI) requests, performing year-end processes, and compiling essential statistical data. You will have the drive and commitment to help with the continued transformation of our successful Housing Service, providing performance monitoring, system maintenance and training, and administration support.
What we are looking for:
Proficiency in Microsoft Office packages and previous experience of office administration
Proven track record of making decisions and taking responsibility for actions
Strong analytical skills for producing reports
Excellent communication skills to effectively engage with diverse audiences
Previous working experience of software administration would be beneficial (Particularly NEC Housing) but training can be provided.
If you are a proactive problem-solver with a passion for improving systems and services, we would love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Sam Dicker, Business Support Manager, 01775 764405
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
South Holland District Council are looking for a Business Systems Support Officer.
Are you passionate about people, communities, and creating safe, welcoming places to live? Then a career in Housing Services could be your perfect fit! We’re looking for enthusiastic, community-minded individuals to join our team. In Housing Services, no two days are the same—you’ll be:
· Supporting residents to maintain safe, secure, and comfortable home
· Working closely with communities to understand their needs and improve neighbourhoods
· Helping plan repairs and improvements that make a real difference
· Listening to tenants’ voices and making sure they’re heard
· Driving positive change through projects, partnerships, and innovation
Whether you're out on estates, solving problems, or helping shape future housing strategies, your work will have a lasting impact. You will play a crucial role in various technical projects and administrative tasks. This role offers exposure to a variety of tasks, such as handling Freedom of Information (FOI) requests, performing year-end processes, and compiling essential statistical data. You will have the drive and commitment to help with the continued transformation of our successful Housing Service, providing performance monitoring, system maintenance and training, and administration support.
What we are looking for:
Proficiency in Microsoft Office packages and previous experience of office administration
Proven track record of making decisions and taking responsibility for actions
Strong analytical skills for producing reports
Excellent communication skills to effectively engage with diverse audiences
Previous working experience of software administration would be beneficial (Particularly NEC Housing) but training can be provided.
If you are a proactive problem-solver with a passion for improving systems and services, we would love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Sam Dicker, Business Support Manager, 01775 764405
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.