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Maternity Cover Receptionist

Job details
Posting date: 05 June 2025
Hours: Full time
Closing date: 20 June 2025
Location: Birmingham, West Midlands, B14 7QJ
Company: Teaching Vacancies
Job type: Contract
Job reference: d1d1d56a-14f0-4fdd-8944-a0094f114f44

Summary

What skills and experience we're looking for

ESSENTIAL

Have excellent communication skills both written and verbal

Have the ability to:

- work well as part of a team

- work well on own initiative

- manage own workload

- work well under pressure

- work well to deadlines

Have a calm and flexible nature

Have a polite, friendly and helpful manner

Be professional, diplomatic and courteous but firm

Good organisational skills

Be well presented

Be willing to actively participate in the Academy’s performance management process

Be willing to undertake training and development as required

Be committed to safeguarding and promoting the welfare of children and young people

DESIRABLE

Experience of working as a receptionist in a busy public facing environment

Experience of using IT including Microsoft Office packages and email

Previous experience and knowledge of working with Arbor would be an advantage

QUALIFICATIONS

Good general education including GCSE (or equivalent) maths and English

Be first aid qualified or willing to undertake required training

What the school offers its staff

The Trust offers a competitive benefits package, including:

• Pay and terms and conditions in line with nationally agreed terms and conditions.
• 25 days’ holiday per year (rising according to length of service), plus 8 bank holidays and 4 concessionary days where the School is closed.
• Membership of a regulated Pension Scheme.
• Access to training courses and funding towards role-related professional qualifications for eligible employees.
• A programme of Continuing Professional Development, including apprenticeships.
• Free parking on the School site.
• Free access to the school gym (where applicable).
• Free access to an Employee Assistance Programme offering free, 24-hour confidential assistance.
• Long service award after 25 years’ continuous service.
• A cycle to work scheme paid through salary sacrifice for eligible employees.
• Access to Birmingham Hospital Saturday Fund (BHSF) for cashback on health-related purchases.
• Annual flu vaccinations.
• Death in service benefit provided through pension provider.
• UAC discounted summer camps – 50% off fees.

These non-contractual benefits may be subject to change at any time.

Further details about the role

Principle responsibilities and duties

• Answering the telephone in a polite and professional manner. Screening or redirecting calls, answering queries or taking and relaying messages
• Managing the school’s enquiry and admissions email account. Replying to messages where possible or redirecting
• Dealing with queries from the public, parents and staff politely and efficiently
• To be the first point of contact for all visitors to the school. Greeting all visitors, ensuring safeguarding measures and the school visitors’ policy is adhered to. Providing access to visitors through the electronic gates
• Undertake general administrative tasks
• Prepare documents and letters as requested
• Data collection for students
• Receive, sort and redistribute incoming mail and deliveries
• Responsibility for incoming and outgoing mail; ensuring postage is completed within a timely and prompt manner
• Liaise with site staff to arrange collection of large deliveries
• Make the referrals to the School Nurse team
• Ensure the reception area is kept tidy and presentable at all times
• Compile the school’s termly newsletter
• Organise the school’s lock keys system
• Assist with emergency fire and safeguarding evacuation procedures as required
• Work as part of the larger support team
• Manage the school’s first aid response, dealing with first aid emergencies as appropriate, ensure first aid kits are fully equipped and in date
• Manage and review student IHPs
• Participate fully in the school’s performance management process
• Continually develop professionally as required for this role
• Play a full part in the life of the Academy community, to support its vision and ethos and to encourage and ensure staff and students follow this example
• Undertake any other tasks required from time to time that are appropriate to the grade

This job description is current at the date shown but, in consultation with the employee, may be changed by the Headteacher to reflect or anticipate changes in the job commensurate with the grade and job title.

Commitment to safeguarding

Our role in school is clearly defined by statutory Department for Education (DfE) guidance - Keeping Children Safe in Education. Our duties form an important part of the wider safeguarding system for children and mean that we will always consider what is in the best interests of the child. All schools have a Designated Safeguarding Lead (DSL) and at Camp Hill Boys it is Mr Andrew Caves, the Deputy Head (Pastoral). If you have any concerns or queries of a safeguarding nature, please contact him or your son's Head of Year.