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Tenancy Sustainment Officer

Job details
Posting date: 05 June 2025
Salary: £27,711 to £29,093 per year
Hours: Full time
Closing date: 22 June 2025
Location: NG34 7EF
Remote working: Hybrid - work remotely up to 2 days per week
Company: North Kesteven District Council
Job type: Permanent
Job reference:

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Summary

Tenancy Sustainment Officer
1 x Full-time– Permanent
Grade 3 (B1) £27,711 – £29,093 salary per annum

North Kesteven District Council is seeking an experienced professional to join the
Housing Services department; This post puts you at the heart of an exciting and supportive department which is critical in the delivery of the Council’s Landlord services through providing support to tenants and homeless clients.

Job Requirements:
• Experience of providing support to people with complex needs
• Skill and aptitude for problem solving and finding solutions
• Full UK Driving Licence and access to a vehicle for work purposes
• Ability to work both alone and as part of a team

Key Responsibilities:
• Complete support assessments with customers, agree and implement action plans to deliver the required support with the aim to sustain tenancies and reduce homelessness.
• Provide practical assistance and advice towards financial awareness and inclusion, digital inclusion, training and employment opportunities, and referrals to address other health and welfare issues.
• Help overcome social isolation by enabling customers to build links with the community and access local facilities and resources including leisure, education and training opportunities
• Carry out escorted viewings, complete inventories and manage stock of furnishings and bedding for temporary accommodation units.

Key Attributes:
• Be creative with good attention to detail
• Strong visual and language skills
• Eager to learn new ways of working and prepared to share best practice experience
• A highly organised, dynamic and conscientious person

You will be required to apply a high level of conscientiousness when carrying out this role, to support the delivery of the Housing and Property Service at an operational level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes, this could be the role for you.

If you would like an informal chat about this post, please call Kev Maher, Income Manager, 01529 308030.

To complete an application form and further details, please visit our website
www.n-kesteven.gov.uk

Closing date for applications: Wednesday 22 June 2025
Interview date: Tuesday 2 July 2025
Applicants will only be invited for an interview if they have demonstrated
that they meet the essential criteria outlined in the advert.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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