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Housing Survey and Licensing Support Officer

Job details
Posting date: 05 June 2025
Salary: £31,586 to £33,366 per year
Hours: Full time
Closing date: 20 June 2025
Location: Cheltenham, Gloucestershire
Remote working: On-site only
Company: Cheltenham Borough Council
Job type: Permanent
Job reference:

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Summary

Are you passionate about improving housing standards and supporting your local community?
Join our dedicated Private Sector Housing Team as a Housing Survey and Licensing Support Officer and play a vital role in ensuring safe and high-quality housing for all our residents.

We are seeking a proactive and detail-oriented individual to support our enforcement team in tackling substandard housing and managing the licensing of Houses in Multiple Occupation (HMOs).

As a Housing Survey and Licensing Support Officer, you’ll be at the forefront of maintaining housing standards across the borough.

This role involves participating in housing surveys, investigating complaints—particularly those related to vacant properties and drainage—and maintaining accurate records of vacant homes across the Borough. You will liaise with property owners to encourage renovation and reuse, assist in prioritising enforcement actions, and inspect mobile home sites to ensure compliance with licensing conditions. The successful candidate will also support broader enforcement initiatives and help uphold the council’s policies and legal responsibilities.

If you're passionate about making a difference in the community and improving housing standards, we would love to hear from you.

We reserve the right to close the vacancy sooner than the advertised date.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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