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Employee Relations Administrator

Job details
Posting date: 04 June 2025
Salary: £27,308 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 03 July 2025
Location: Golders Green, NW11 9DQ
Company: Jewish Care
Job type: Permanent
Job reference: 2808

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Summary

Are you looking for your first step into Employee Relations? This is a fantastic opportunity to gain hands-on experience and develop your HR skills in a supportive, fast-paced environment.

We're offering a 6-month fixed term contract for an Employee Relations Administrator to join our busy and collaborative Employee Relations Team. In this role, you'll provide vital administrative support to help us deliver a professional and efficient ER service across the organisation. You'll also have the opportunity to gain on-the-job experience.

This post is for 36.25 hours per week Monday to Friday on a 6 month fixed term contract.

What you'll be doing:
  • Supporting the Employee Relations Team with day-to-day administrative tasks
  • Managing the HR Advice inbox and responding to initial ER queries
  • Liaising with managers to coordinate investigations, disciplinary and appeal hearings
  • Supporting Senior ER Advisers with active case work and time-bound projects
  • Maintaining accurate records, updating iTrent, and ensuring GDPR-compliant filing
  • Drafting and issuing meeting invites and correspondence using standard templates
  • Participating in wider HR Operations projects and contributing to service improvements
Key Responsibilities:
  • Accurate case file management and electronic record-keeping
  • Scheduling meetings and booking rooms, including coordination with managers and union reps
  • Preparing disciplinary bundles and note-taking for ER meetings
  • Logging and tracking ER case data on HR systems
  • Providing excellent customer service with prompt, professional responses
  • Shadowing and supporting with ER case work, such as investigations and sickness management
  • Gaining insight into complex ER matters and HR best practice
  • Developing your HR knowledge to build towards a future HR role
Who we're looking for:

Essential:

  • Experience in an HR support/admin role
  • Familiarity with HR software platforms (e.g., iTrent)
  • Strong attention to detail and excellent administrative skills
  • Confident written and verbal communicator
  • Able to juggle multiple tasks, meet deadlines, and maintain professionalism under pressure
  • Proficient in Microsoft Office, especially Excel (including formulas and VLOOKUPs)

Desirable:

  • Experience working in social care or the not-for-profit sector
  • iTrent experience
  • Understanding of DBS and right-to-work checks

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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