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Business Support Officer

Job details
Posting date: 04 June 2025
Salary: £27,269 to £28,264 per year
Hours: Full time
Closing date: 18 June 2025
Location: Ipswich, Suffolk
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ipswich Borough Council
Job type: Temporary
Job reference: REQ00998

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Summary

Do you have a passion for Customer Service and looking for a role that will see you join a fantastic team. We are looking for someone to cover 7 months maternity leave. This is a fixed term contract from 1 August 2025 until 10 March 26.

The Business Support Unit supports a variety of teams across the housing and public protection. The team support each other with all aspects of the services delivered. If you are ready for your next challenge and enjoy variety in your role together with an opportunity to support internal and external customers, then this could be the role for you.

Duties may include:

The post holder is responsible for ensuring that all invoices are paid on time and raising purchase orders. They are also responsible for the allocation and billing of garages, along with general administration support to Tenancy Services.

Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.

You will need excellent IT skills (full training will be given on IBC bespoke systems) Advanced Excel skills would be an advantage.
If you are well organised, reliable, able to meet deadlines and have excellent communication skills with the ability to build and establish relationships, then get in touch to discuss your next career move.

A positive, proactive can-do attitude is a must.

We support hybrid working but this job will require at least 2 days a week at Grafton House.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Yvonne Wilson via email yvonne.wilson@ipswich.gov.uk

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be an interview. Interviews will be held on week commencing 30th June 2025 at Grafton House, Ipswich.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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