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Support Secretary - Urology

Job details
Posting date: 03 June 2025
Salary: £24,169.00 per year
Additional salary information: £24169.00 a year
Hours: Full time
Closing date: 17 June 2025
Location: Plymouth, PL6 8DH
Company: NHS Jobs
Job type: Permanent
Job reference: C9216-25-0718

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Summary

1. Following introduction of voice recognition technology to ensure clinic letters are prepared for printing and distribution. Ensure all nurse led clinics are typed within the appropriate timeframe. 2. To support the medical secretary in providing secretarial and administrative service to an allocated clinical team. 3. Ensure accurate messages are taken for clinical team and delivered in timely manner. 4. Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner. Refer to medical secretary for advice when appropriate. 5. Assist in sorting and dealing with incoming post and distributing as necessary. 6. Assist in providing administrative support to clinical team in respect of work relating to teaching, research, NHS medical reports, charities and publications, including arranging meetings, agendas and minutes. 7. Undertake routine office duties including note tracing, photocopying, faxing, filing of correspondence and results and maintenance of records when required. 8. Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required. 9. Ensure effective communication with all members of a multi-disciplinary team. 10. Assist Administrator in the co-ordination of specialty in-patient and out-patient waiting lists within the framework of the Waiting List Management Policy . 11. Ensure comprehensive working knowledge of iPMS commensurate with role. 12. Ensure Choose and Book referral letters are processed and directed to appropriate appointment office in line with Administration Guidance Notes. 13. Ensure all hospital case notes arriving into and departing from the department are traced on iPMS (Information Patient Management System). 14. Required to cover admin and clerical colleagues during times of absence or increased workload as requested by line manager. For further details please see attached JD&PS.

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