Duty Manager
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £33,000.00 per year |
| Additional salary information: | £33000.00 a year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Oldham, OL4 1YN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0212-25-0021 |
Summary
To assist the practice manager, or to lead, in the overall running of the practice, fulfilling any reasonable task as directed by your practice manager. To take responsibility for the management of the practice alongside the Senior Practice manager, including the management of administrative staff and non-clinical management of GPs, nurses and HCA staff. To be responsible for compiling all practice rotas and ensuring these are communicated and understood by all staff. To assist, or to lead, in matters of HR as directed by the practice manager, including the recruitment process, induction, grievance and disciplinary procedures. To be aware of the practices contractual responsibilities and assist the management team in the quality provision of services. To be aware of the practices National, Direct and Local enhanced services and take the lead in searching for data and reporting performance to the appropriate NHS personnel. To be aware of the practices Key Performance Indicators (KPIs) and take the lead in searching for data and reporting performance to the appropriate NHS personnel. To be aware of the practices requirements under the Quality Outcomes Framework (QOF), and assist the practice manager in maximising performance. To provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment in line with KPI, QOF, and enhanced service targets. To provide advice and support for clinical teams and to produce regular reports on the progress of these groups in achieving their targets. To assist in the production of information for clinical audit as requested by the clinical teams and the practice manager. To provide support and training for current and new staff including IT, the clinical system and ensuring that data quality guidelines are understood and adhered to. To act as a contact for staff in relation to issues of IT and liaise with PCT IT support department to resolve any persistent hardware and software issues. To attend PCN meetings on behalf of the practice, and feedback information for decisions by the Senior Practice Manager. To deliberately build a positive and fair culture amongst the team.