Assistant SEND Officer
| Posting date: | 02 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 15 June 2025 |
| Location: | Bracknell, Berkshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Bracknell Forest Council |
| Job type: | Permanent |
| Job reference: | People/25/314955 |
Summary
We are recruiting two Assistant SEND Officers who are committed to supporting all children and young people to learn, grow and to achieve their potential in education.
This is your opportunity to make a lasting impact. We will help you to be at your best, so we can be at ours.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you...
As an Assistant SEND Officer, you will assist the SEND teams by providing high-quality and effective administrative support, covering a wide range of activities.
You will be responsible for supporting SEND Officers and/or the Resolutions and Tribunals Officers to deliver statutory assessments of children and young people. This will involve requesting and collating evidence, liaising with families and professionals, creating and updating electronic records using Capita ONE (our case management system), Microsoft Word and Excel and other software.
As an Assistant SEND Officer you will draw on your excellent written and spoken English as the work involves significant amounts of writing emails and letters and working with families and professionals in- person, in virtual meetings and on the telephone. You will have strong administrative skills as well as previous experience in similar posts.
This is a diverse and busy role where no two days are ever the same. Whether working in the office, side by side with colleagues, or some days from home, you will be fully inducted and supported.
We are looking for enthusiastic, flexible, confident and reliable people who are seeking a rewarding role.
There are 2 roles available and job descriptions are attached to this advert: one role will be to provide dedicated support in response to increasing capacity within our Resolutions team and one role will be within the Tribunals team.
As a successful applicant you should have a ‘can-do’ approach, good organisational skills and the ability to multi-task with a high level of accuracy. Excellent communication skills and discretion are essential.
About the team...
It is an exciting time to join Bracknell Forest. We continue to invest in our SEND and Specialist Support Service, reflecting the growing number of children and young people identified with additional needs.
Bracknell Forest believe that every child and young person should have access to high quality education, with the right support at the right time, so that they can achieve the best outcomes possible as adults.
We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.
Key responsibilities...
Provide high quality confidential support in relation to coordination, administration, and implementation of all aspects of the SEND Team’s work.
Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data.
Making arrangements for meetings, workshops and other events.
Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
Coordinate and provide administrative support in delivery of the team’s response to Freedom of Information (FOI’s) and Subject Access Requests (SARs).
This is your opportunity to make a lasting impact. We will help you to be at your best, so we can be at ours.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you...
As an Assistant SEND Officer, you will assist the SEND teams by providing high-quality and effective administrative support, covering a wide range of activities.
You will be responsible for supporting SEND Officers and/or the Resolutions and Tribunals Officers to deliver statutory assessments of children and young people. This will involve requesting and collating evidence, liaising with families and professionals, creating and updating electronic records using Capita ONE (our case management system), Microsoft Word and Excel and other software.
As an Assistant SEND Officer you will draw on your excellent written and spoken English as the work involves significant amounts of writing emails and letters and working with families and professionals in- person, in virtual meetings and on the telephone. You will have strong administrative skills as well as previous experience in similar posts.
This is a diverse and busy role where no two days are ever the same. Whether working in the office, side by side with colleagues, or some days from home, you will be fully inducted and supported.
We are looking for enthusiastic, flexible, confident and reliable people who are seeking a rewarding role.
There are 2 roles available and job descriptions are attached to this advert: one role will be to provide dedicated support in response to increasing capacity within our Resolutions team and one role will be within the Tribunals team.
As a successful applicant you should have a ‘can-do’ approach, good organisational skills and the ability to multi-task with a high level of accuracy. Excellent communication skills and discretion are essential.
About the team...
It is an exciting time to join Bracknell Forest. We continue to invest in our SEND and Specialist Support Service, reflecting the growing number of children and young people identified with additional needs.
Bracknell Forest believe that every child and young person should have access to high quality education, with the right support at the right time, so that they can achieve the best outcomes possible as adults.
We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.
Key responsibilities...
Provide high quality confidential support in relation to coordination, administration, and implementation of all aspects of the SEND Team’s work.
Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data.
Making arrangements for meetings, workshops and other events.
Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
Coordinate and provide administrative support in delivery of the team’s response to Freedom of Information (FOI’s) and Subject Access Requests (SARs).
Proud member of the Disability Confident employer scheme
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.