Call Handler
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £12.21 to £18.31 per hour |
| Hours: | Full time |
| Closing date: | 27 June 2025 |
| Location: | NG210HJ |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | MF447852 |
Summary
**** FOLLOWING SUCCESFUL INTERVIEW START DATE WILL BE 23RD JUNE ****
The Best Connection are currently seeking experienced call handlers for our client in the Mansfield area!!
Working within a busy working environment, the responsibilities of the role will include: Inbound & outbound calls will be the main role of the job Escalating problems to other members of the team Data entry / use of computer software Utilising live chat to communicate with clients Liaising with internal departments General administration duties The ideal candidate will be able to: Have a great knowledge of problem solving Work hard to deliver the best possible outcome, and provide the best service Excel at building rapport with customers Deliver a high standard of customer service and communication A proven track-record of strong punctuality and reliabilty Working hours: Monday - Friday 9am - 5pm (37.5 hours per week) Pay rate is £12.21 to begin with, however there is also the potential of a pay increase, following a successful probation period!! A full CV will be required, followed by an interview directly with the company!
Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Oncall Support
- Ongoing Assignment
- Possible permanent position following a successful trial period
- Training Provided
How to achieve higher pay rate:
Working Overtime
All vacancies are available and correct at the time of posting. Some details may be subject to change.
The Best Connection are currently seeking experienced call handlers for our client in the Mansfield area!!
Working within a busy working environment, the responsibilities of the role will include: Inbound & outbound calls will be the main role of the job Escalating problems to other members of the team Data entry / use of computer software Utilising live chat to communicate with clients Liaising with internal departments General administration duties The ideal candidate will be able to: Have a great knowledge of problem solving Work hard to deliver the best possible outcome, and provide the best service Excel at building rapport with customers Deliver a high standard of customer service and communication A proven track-record of strong punctuality and reliabilty Working hours: Monday - Friday 9am - 5pm (37.5 hours per week) Pay rate is £12.21 to begin with, however there is also the potential of a pay increase, following a successful probation period!! A full CV will be required, followed by an interview directly with the company!
Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Oncall Support
- Ongoing Assignment
- Possible permanent position following a successful trial period
- Training Provided
How to achieve higher pay rate:
Working Overtime
All vacancies are available and correct at the time of posting. Some details may be subject to change.