Warning
This job advert has expired and applications have closed.
IT Systems Manager
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £35,000.00 to £40,000.00 per year |
| Additional salary information: | £35000.00 - £40000.00 a year |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Northwood , HA6 1BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0480-25-0018 |
Summary
Job Summary Harrow Health is seeking an experienced and proactive IT Systems Manager to lead the development, implementation, and operational support of digital systems across our network of healthcare practices. This critical role ensures that IT infrastructure and digital tools operate securely, efficiently, and in alignment with clinical and business needs. The IT Systems Manager will oversee the maintenance and performance of multiple clinical systems and ensure compliance with NHS digital standards, and deliver high-quality support services to end-users. The role will also lead and mentor a small team, supporting data-driven service delivery through high-quality reporting and analytics. 2 Key Responsibilities Strategic IT Management Lead the planning and implementation of IT systems and infrastructure to support clinical and operational effectiveness. Oversee digital transformation initiatives, ensuring systems are scalable, secure, and futureready. Develop and enforce IT policies, protocols, and service-level standards across the organisation. System Administration & Technical Oversight Maintain and optimise the performance of core systems including: EMIS Web, EPS SystmOne TPP, AccuRx e-RS, PACS, ICE Microsoft 365 & SharePoint Envisage, Heidi AI, and smart card access Ensure system configurations and user access controls are up to date and auditable. Manage relationships with system vendors, hosting providers, and telephony suppliers. Team Leadership & Support Lead, develop, and support a team of IT Technicians and Business Analysts. Oversee IT support functions ensuring efficient resolution of service tickets and proactive maintenance. Build capacity in reporting and analytics through effective team collaboration. Data Management and Reporting Oversee production of high-quality performance reports, dashboards, and data extracts for: Business and quality performance (external) Operational and KPI reporting (internal) NHS returns (SUS, MHMDS, ePACT) Collaborating with service leads to ensure data is used effectively for continuous improvement. Governance, Security, and Compliance Ensure compliance with NHS Digital, Data Security & Protection Toolkit, and IG requirements. Manage data integrity, system backups, disaster recovery planning, and cyber security measures. Conduct regular audits and system health checks. Additional Responsibilities Work independently and manage own workload and schedule. Assist with internal and external reporting on governance and compliance. Ensure that all activities comply with safeguarding, confidentiality, and duty of candour regulations. Comply with Harrow Healths policies on Equal Opportunities, Health & Safety, and No Smoking Policy. JD IT Systems Manager v.1Version 21.05.25 Professional Standards Promote high standards of patient care, supported by clinical research and audits. Adhere to professional codes of conduct relevant to role (e.g. NMC, GMC, HCPC). Maintain confidentiality in accordance with the Data Protection Act and internal ISMS policies. Disclose any private interests that may conflict with Harrow Health responsibilities. A Standard Disclosure & Barring Service (DBS) check is mandatory for this position. Appraisal & Development Harrow Health operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan. Equal Opportunities Promote and uphold the principles of Harrow Healths Equal Opportunities Policy throughout all work. Health & Safety Take reasonable care of their own and others health and safety. Cooperate with Harrow Health to meet legal health and safety obligations. Report all accidents and incidents promptly. Declaration This job description reflects the core duties and responsibilities of the role. It is subject to review and may be amended in consultation with the postholder to reflect service need