Concierge Apprentice
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £374.63 to £555.52 per week |
| Hours: | Full time |
| Closing date: | 29 June 2025 |
| Location: | SE8 4RJ |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/244541-37853 |
Summary
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects.
While learning with GLL your role will:
-Be the first point of call for customers
-Answer incoming calls to the centre
-Deal with transactions including setting up direct debits and cash handling
-Handle membership enquiries, including selling memberships to customers
-Deliver first-class customer service
-Answer customer queries
-Set up equipment.
-Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
â— A Values driven organisation with learning & development to support career development
â— Discounted gym membership for you and your partner
â— Discounts across thousands of retailers (GLL Extras)
â— 25% off Red Letter Days & Buy A Gift
â— 20% off GLL spa experience treatments and associated products.
â— Ride to work scheme
â— Free eye tests and discounted glasses
â— Good Pension schemes
â— Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
â— Health assurance
â— We are an inclusive employer. We seek and welcome diversity in our teams.
We are an inclusive employer. We seek and welcome diversity in our teams.
Centre Opening Hours (including events):
Monday to Friday 06:30-22:00
Weekends 08:00-18:00
Early shifts start 30 minutes prior to building opening; Late shifts finish 30 minutes after building closes
£13.85 per hour for over 18'S & £9.34 per hour for under 18's