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Student Fees Administrator

Job details
Posting date: 29 May 2025
Salary: £28,928 per year
Hours: Full time
Closing date: 12 June 2025
Location: Egham, Surrey
Remote working: On-site only
Company: Royal Holloway University of London
Job type: Permanent
Job reference: 0525-119

Summary

Full-Time, Permanent

Applications are invited for the post of Student Fees Administrator in the Department of Finance

Are you passionate about finance and eager to make a difference in a vibrant university setting? We are inviting applications for the role of Student Fees Administrator in our Student Fees Office, part of the Finance department at Royal Holloway.

As a Student Fees Administrator, you will play a crucial role in supporting a variety of income allocation, reconciliation, and credit control tasks. You will collaborate daily with colleagues in both the Finance and Student Facing teams, ensuring smooth financial operations.

You will be responsible for daily income reconciliation of student receipts, student refunds, general email enquiries, invoicing and collection of fees for students as well as supporting year end.

You will meet and assist students with any queries on their fees, account billings and payments and able to show empathy and understanding.

You will guide and mentor junior colleagues in the team.

We are looking for applicants who can demonstrate a good knowledge of accounting and a high standard of numeracy as well as demonstrable experience of working on Accounts Receivable. Customer service skills are essential along with a positive, team-focused attitude

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Mina Jobanputra, Head of Student Fees on Mina.Jobanputra@rhul.ac.uk.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 0525-119

Closing Date: 23:59, 12 June 2025

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.